Reward Points + Edit Orders + Admin New Order

[gigi3]

I am REALLY hoping I can get this working, but it seems I'm finding more and more things that aren't working. My instinct says it's because of ANO.

1. Even though I have points set to go straight to earned, they are being set to pending and won't get moved until we change the status of each order. We use our order status a little differently than most because the majority of our orders are done in store. In Store is our default status while online orders are processed as 'Mail Order'. The only time we change order status, for the most part, is if it is a return, exchange, or lost in mail.

2. While orders processed online, when accessed via edit orders, show the earned points as a basic numeric value on the receipt, when an order is started with ANO and points are added via edit orders, the earned points are shown in currency format. I have made sure the new code addressing this issue is in place, and it works with external orders placed, but not with edit order.

3. Points redeemed against an order are not affecting order totals in edit order.

Any help is appreciated, but I'm thinking this may just not be the plug in for us.

[gigi3]

I just looked and it doesn't seem like there are any options for us other than this plug in. I'm happy to pay to have someone get this working for us. Is there a place on the forum where we can post work like that?

[lat9]

You could post your request in the Commercial Help Wanted section: https://www.zen-cart.com/forumdispla...al-Help-Wanted

[gigi3]

Thank you!

[lat9]

de nada

[jvdd]

Has anyone figured this out?

This may be an older thread, but it's the only one I can find with the same issue I'm having after scouring the internet.

I have Edit Orders and Admin New Order already installed before Store Credits and Rewards on zc v1.5.5

When a customer uses Store Credit in the checkout process, it shows up fine in the order invoice. But when I edit the order from admin side and click update, the store credit disappears from the order and couldn't be added back on. Help!?

[rhshelton3]

Has anyone figured this out?

This may be an older thread, but it's the only one I can find with the same issue I'm having after scouring the internet.

I have Edit Orders and Admin New Order already installed before Store Credits and Rewards on zc v1.5.5

When a customer uses Store Credit in the checkout process, it shows up fine in the order invoice. But when I edit the order from admin side and click update, the store credit disappears from the order and couldn't be added back on. Help!?

Were you ever able to get this to work? Thank you!