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  1. #1
    Join Date
    Jun 2016
    Location
    Tampa, FL.
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    2
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    Default If I take a Admin off my Zin Cart, how do they get back in?

    I took off a admin off my zin cart and I was the only one that had access to my zin I thought, I think he went back in and did something and all of my zin's started showing my host account with a 404 error page I can't get back in to my zin accounts? I have host gator for all my sites.

    Thanks,
    Floridaguy

  2. #2
    Join Date
    Jun 2016
    Location
    Tampa, FL.
    Posts
    2
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    0

    Default Re: If I take a Admin off my Zin Cart, how do they get back in?

    I should have also added I am not a real computer person that know what all you folks know about computers that is why I am asking for help to understand how this takes place when you take someone off a zin cart system??

    Thank you
    Floridaguy

  3. #3
    Join Date
    Nov 2007
    Location
    Sunny Coast, Australia
    Posts
    3,378
    Plugin Contributions
    9

    Default Re: If I take a Admin off my Zin Cart, how do they get back in?

    Quote Originally Posted by floridaguy4 View Post
    I took off a admin off my zin cart and I was the only one that had access to my zin I thought, I think he went back in and did something and all of my zin's started showing my host account with a 404 error page I can't get back in to my zin accounts? I have host gator for all my sites.

    Thanks,
    Floridaguy
    Did you give that guy access to your cPanel? If so, change your cPanel password as quick as possible! He/she could have done anything with your DB and/or file system.

    Can you still access your site via FTP? If so, can you still see the entire file system?

    Do you have backups of your DB and file system?

    Link to your site?

  4. #4
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: If I take a Admin off my Zin Cart, how do they get back in?

    Agreed. Sounds like they're messing with your hosting account, and not with Zen Cart at all.
    .

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