Customers Comments Don't Show In Admin orders.php

[bottyz]

Hi all,

I've upgraded from v1.5.1 to v1.5.5a and noticed that customers comments don't appear in the orders overview side pane in admin/orders.php. It shows the yellow link to say comments exist and also mentions the word 'comments' under the shipping method in the right hand pane... but no actual comment is showing.





Is this the correct behaviour?

Thanks.

[DrByte]

Is this the correct behaviour?

Assuming there actually IS a comment, no, this is not the correct behaviour.

So the real question is: Is there actually a comment? Or is the yellow dot appearing when it shouldn't?

[bottyz]

Assuming there actually IS a comment, no, this is not the correct behaviour.

So the real question is: Is there actually a comment? Or is the yellow dot appearing when it shouldn't?

Hi DrByte,

It is a comment yes, as you can see from the screenshot the yellow box doesn't display when there is no comment. The one in the screenshot was a test order I put through myself, but its happened on live orders also. When you open the commented order in its detailed view, the comment is listed ok, its just not listed in the right pane on the orders.php overview.

I've compared the orders.php file with a vanilla one from the v155a downloads section and both are identical.



Any ideas where this may also be affected?

[lat9]

An observation: The behavior of the Customers->Orders sidebox's display of those comments hasn't changed from v1.5.4. That version, too, displays the Comments "heading" but not the comment's text itself.

I'm not sure when that heading was introduced, it's not present in 1.3.9h.

[bottyz]

An observation: The behavior of the Customers->Orders sidebox's display of those comments hasn't changed from v1.5.4. That version, too, displays the Comments "heading" but not the comment's text itself.

I'm not sure when that heading was introduced, it's not present in 1.3.9h.

Hi lat9,

So in that case is this actually the expected behaviour? Dr Byte didn't seem to think so.
Is there a way to have it show the customer comments? I think it may be beneficial to have it readily available at a quick glance. I'll poke around the code myself to see if I can find a simple implementation.

[lat9]

You can see the customer's comments when you view the details of the order.

P.S. I didn't say it was "expected behavior", just that the behavior hasn't changed since v1.5.4.