Quote Originally Posted by pramitha View Post
Thank you so much for your response.

Right now we are using the DB Collation 'utf8_general_ci' for all tables. So we need to change the charset of both configure.php and all the language files to 'utf-8' . Also we need to change the meta tag to 'utf-8'. I hope this will fix our issues.

Regards,
Pramitha
Just remember that when you specify your DB_CHARSET in the two configure.php files to use utf8 (no intervening dash) for the definition and to find a utf8-update for the french language files.

The files in your /includes/languages/french folders (both storefront and admin) are going to use ASCII/ISO-8559-1 encoding, so when you change the store to use a CHARSET of utf-8, there will be characters that display incorrectly (like I previously posted).