One-Page Checkout [Support Thread]

[fjbern1943]

Louis, where did you find the "Free Shipping - Free Rules"? Is it this one (https://www.zen-cart.com/downloads.php?do=file&id=428)?

A couple of things to check when OPC goes into a shipping-request loop like that:

1) Check your browser's "Console Log". Press F12 on any of the major (FireFox, Chrome, IE) browsers and then choose the "Console" pane. That is used by OPC to report any jQuery/javascript related issues. Go to the checkout process; are there any errors reported?


2) Generate a OPC log (I'll send you a PM with my direct email since those logs can get to be pretty big). Turn on the Configuration->One Page Checkout->Enable Debug and make sure that all the /logs/myDEBUG-one_page_checkout*.log files are erased so you're starting fresh. Add a product to your cart, go to checkout, select the problematic shipping method and let the issue occur. At that point, grab a copy of the log file generated and send that to me.

Hello, It looks like I am having the same or similar problem. I have had quite a few of abandoned carts lately so I started to check my OPC logs . I also experienced the same problem when I tried to enter an order through the store myself and got the loopdy loop when I changed the selected free shipping option to another option. I didn't realize what the problem was until I read the above post. I have several log files but they have very confidential information in them and can not post them here. I can send a couple of them to you, especially the ones that correspond with the abandoned carts?

Best regards,

Frank

Here is my setup:
OPC Version 10
Zencart 1.54
Responsive Sheffield Blue 2.0

Shipping Options Installed: Free Shipping Options, Best way, USPS, UPS and Fed Ex.

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