One-Page Checkout [Support Thread]

[haredo]

Thank you for your time Cindy,
Yes, when I inspected with firefox I found the following 3 files that make a call for this text.
Ex: sq-card-brand which when you type in two number is appears with the text visa.

I will submit a thread in the square module.

Mark

[shags38]

v1.5.5f ... NOT URGENT

Hi Cindy, I hope you are well. I've searched the thread and cannot find a reference to this - guests using credit card are not showing up in admin/customers/customers whereas those who use PayPal are showing. In configuration/one page checkout I have 'enable account registration' set to true .... and in admin/modules/payment/PayPal Express have Express Checkout: Automatic Account Creation set to Yes (which explains why PayPal users are being registered).

I noticed this when using admin/tools/send email when I was sending 'select' emails and many 'orders' entries did not show up in 'customers'. So many guests will not be included for email marketing.

I'm not sure if I have missed something somewhere?

cheers,
Mike

[lankeeyankee]

That's the way this module currently functions. If you need to see the guests as customers you might need to use a different one. And OPC doesn't have a checkbox to opt in to email marketing or a newsletter for guests. It might seem spammy to send marketing emails to customers that didn't ask to be emailed and if they report the spam it can have negative consequences for your domain.

[lat9]

v1.5.5f ... NOT URGENT

Hi Cindy, I hope you are well. I've searched the thread and cannot find a reference to this - guests using credit card are not showing up in admin/customers/customers whereas those who use PayPal are showing. In configuration/one page checkout I have 'enable account registration' set to true .... and in admin/modules/payment/PayPal Express have Express Checkout: Automatic Account Creation set to Yes (which explains why PayPal users are being registered).

I noticed this when using admin/tools/send email when I was sending 'select' emails and many 'orders' entries did not show up in 'customers'. So many guests will not be included for email marketing.

I'm not sure if I have missed something somewhere?

cheers,
Mike

That's the way this module currently functions. If you need to see the guests as customers you might need to use a different one. And OPC doesn't have a checkbox to opt in to email marketing or a newsletter for guests. It might seem spammy to send marketing emails to customers that didn't ask to be emailed and if they report the spam it can have negative consequences for your domain.

Mike, as @lankeeyankee indicated, that's OPC working-as-designed. If a customer placed an order as a guest, they've implicitly opted-out of any email marketing from the site.

Upon order completion, a guest is given the opportunity to create an account, but if they didn't ...

[shags38]

@lankeeyankee and Cindy - thank you both for your responses .... all is good. Just as a matter of clarification, in configuration settings what does enabling 'enable account registration' actually do? ... or is that answered in your last line Cindy? ... 'Upon order completion, a guest is given the opportunity to create an account'

cheers,
Mike

[lat9]

The OPC's Registered Accounts (which that configuration setting enables) enables your store's customers to create a slimmed-down account (no ship-to/bill-to addresses are recorded in the customer's account).

Unlike a guest-checkout, this customer has a unique customer-account with minimal data-gathering (good for GDPR). A customer with a registered account can do anything that one with a "normal" account can, except that they need to enter their address information each time they place an order.

[RixStix]

OPC 1.1.0 (yes, I know it's old but I didn't see any reference in version changes that would have addressed this particular issue)
ZC 1.5.4

When checking out using store credit funds and store credit funds exceed order total, a payment type is required even though the balance due is $0. Resulting in endless loop (from customer comment)

Use Store Credit funds minus one cent and selecting payment type completes order as expected.