One-Page Checkout [Support Thread]

[carlwhat]

Hi
I have installed the square payment method. I have two flat rate shipping methods enabled on the site.
When I change the shipping method at opc, the credit card fields goes missing. They are showing only refreshing the page.
Can any one please what is wrong.
Thanks

yeah, i do not think anything is wrong. unfortunately i'm not sure about a good way around it.

when the customer changes shipping methods there is an ajax call to get rates for the order. while that is done in the background, it is refreshing the page. and the page refresh is resetting the square elements.

any time there is a transmission to the server, if there is credit card data on the page, and the transmission to the server does not result in a successful order, that credit card will be lost. i think most shopping carts will operate the same way whenever you go back and fourth to the server.

i had brought up with lat9 the question as to why that ajax call is needed, and she has her reasons. you can see that here:

https://github.com/lat9/one_page_checkout/issues/305

if instead of doing the ajax call, the changes were all done on the client side, we can get past this situation. perhaps there is another solution (there always is), but in thinking about it, it seems like a lot of work for minimal gain.

sorry i have no better answers.

best.

[swguy]

Small issue in address selection for OPC:

This occurs when a customer has multiple addresses in their address book. In the shopping cart's "Estimate Shipping" section there is a dropdown where a customer can select which address to use. When an address other than the first address in their address book is selected, it recalculates the shipping rate for the new address. Then, when the customer clicks the checkout button and proceeds to OPC, the Billing/Shipping address listed on OPC should be the same as they changed their address to in the "Estimate Shipping" section. However, this is not the case... instead, it always reverts to the 1st address in their address book under the "Billing/Shipping Address" section of OPC. I believe it should remember the address that was selected in the "estimate shipping" section of the shopping cart.

[lat9]

Small issue in address selection for OPC:

This occurs when a customer has multiple addresses in their address book. In the shopping cart's "Estimate Shipping" section there is a dropdown where a customer can select which address to use. When an address other than the first address in their address book is selected, it recalculates the shipping rate for the new address. Then, when the customer clicks the checkout button and proceeds to OPC, the Billing/Shipping address listed on OPC should be the same as they changed their address to in the "Estimate Shipping" section. However, this is not the case... instead, it always reverts to the 1st address in their address book under the "Billing/Shipping Address" section of OPC. I believe it should remember the address that was selected in the "estimate shipping" section of the shopping cart.

Thanks for the report, @swguy. That issue arises when the site has Configuration :: One-Page Checkout Settings :: Enable Shipping=Billing? set to 'true'. GitHub issue forthcoming.

GitHub issue for tracking: https://github.com/lat9/one_page_checkout/issues/327

[lat9]

Noting that you could create a template-override of /includes/languages/english/checkout_one.php (i.e. /includes/languages/english/YOUR_TEMPLATE/checkout_one.php) and update the TEXT_CHECKOUT_ONE_TOP_INSTRUCTIONS definition to let your customers know that they should select their shipping prior to entering their credit-card information.