Quote Originally Posted by Nick1973 View Post
I am getting complaints from customers saying that the greyed out screen lags and takes ages to process a payment. This is through paypal and square up. Because there is a long delay, this confuses the customer. They are thinking that the payment isn't processing and the website has crashed. The greyed out screen is just grey and doesn't let the customers know that their payment is actually processing. It just stays grey for ages. I can't actually say whether people are clicking off this screen or not, but my orders have gone down since installing OPC so I suspect that customers are getting that far and thinking that nothing is happening.

I am running OPC 2.4.1 on Zen Cart 1.5.7D.
A "standard" OPC installation displays a gif during the order processing. Perhaps you don't have /includes/templates/template_default/images/confirmation_one_loading.gif?