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  1. #1
    Join Date
    Sep 2009
    Location
    Stuart, FL
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    13,942
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    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by lat9 View Post
    Identifying what version of OPC is in use would help me to determine the root cause.
    Quote Originally Posted by dbltoe View Post
    I've got new trifocals on the way myself.
    Quote Originally Posted by dbltoe View Post
    This is apparently new but can't state when it happened.

    The site is 1.5.7d and running the latest from GitHub in Square WebPay, USPS (both Ground and Priority), and OPC. It is NOT bootsrap but a clone of responsive_classic.

    The store sits in a location that can be reached in minutes from three or four states. As such, the owner does not want to limit store pickup to the one state.

    This was working fine for at least two years with no zone restrictions on Store Pickup, OPC set to allow Guest Checkout, and OPC's Enable Shipping=Billing set to true.

    Confusion by folks entering their Shipping Address first in OPC resulted in the turning off the Enable Shipping=Billing.

    Since doing that, the system no longer selects the cheaper USPS option. No matter what is entered the shipping defaults to Store Pickup.

    If there was a change causing this, where can we reset the code?

    If there was not ever a change for this, where might we tell the system to bypass Store Pickup when considering the cheapest shipping method.

    It's easier to refund postage than try to add it on. And, their location makes it easier for three local states to drive there than 50% of the state they are located in.

    THANX for any input.
    I'm unable to reproduce this issue. Does this occur during guest-checkout or checkout by an account-holder?

  2. #2
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
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    Default Re: One-Page Checkout [Support Thread]

    Guest checkout.

    Again, the storeowner has left zones out of the equation on the Store Pickup as three to four states are within 45 minutes drive time.
    A little help with colors.
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  3. #3
    Join Date
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    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by dbltoe View Post
    Guest checkout.

    Again, the storeowner has left zones out of the equation on the Store Pickup as three to four states are within 45 minutes drive time.
    There are no zones defined in my test site for either Store Pickup or USPS.

  4. #4
    Join Date
    Jan 2004
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    N of San Antonio TX
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    Default Re: One-Page Checkout [Support Thread]

    USPS has the shop zone for shipping from and sales tax calculations.

    When the Enable Shipping=Billing? is set to false, the system picks Store Pickup.

    Could this be strictly do to the USPS setting or Price-LowToHigh?
    A little help with colors.
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    Free SSL & Domain with semi-annual and longer hosting. Updating 1.5.2 and Up.

  5. #5
    Join Date
    Sep 2009
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    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by dbltoe View Post
    USPS has the shop zone for shipping from and sales tax calculations.

    When the Enable Shipping=Billing? is set to false, the system picks Store Pickup.

    Could this be strictly do to the USPS setting or Price-LowToHigh?
    My guess (and I'll try to reproduce with these now-specified settings) is that having the USPS zone set to 'shop' is what's causing this behavior.

  6. #6
    Join Date
    Sep 2009
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    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by lat9 View Post
    My guess (and I'll try to reproduce with these now-specified settings) is that having the USPS zone set to 'shop' is what's causing this behavior.
    Guessed wrong. It's the setting of the "Shipping=Billing" default to false and guest-checkout.

  7. #7
    Join Date
    Sep 2009
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    Default Re: One-Page Checkout [Support Thread]

    Quote Originally Posted by lat9 View Post
    Guessed wrong. It's the setting of the "Shipping=Billing" default to false and guest-checkout.
    See this (https://github.com/lat9/one_page_checkout/issues/353) GitHub issue for the resolution; correction forthcoming on OPC v2.4.3.

 

 

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