One-Page Checkout [Support Thread]

[mprough]

Thanks for the full log, @mprough. Unfortunately, that log didn't "ring any bells". Was there also a one_page_checkout-{nn}-2024-04-19.log, where {nn} is the configured guest-customer's 'customer_id'?

Only one_page_checkout-na-2024-04-19.log is created

[lat9]

Only one_page_checkout-na-2024-04-19.log is created

That's weird (and indicative of the issue); any debug logs?

[OJ_SIMON]

Only one_page_checkout-na-2024-04-19.log is created

A Whoops! Your session has expired. is a 302 http error so I could be wrong but it will not show up in ZC log's but if you use dev tools and look at network tab while doing a re-enacting the issue you will see what's going on and my time off this it was a 302 when receiving the API response then it just keep happening to everyone.

[nicksab]

ZC 1.5.7d with boostrap template 3.3.0
OPC 2.5.1
PHp 7.4

I have a "weird" message popping up for a second during checkout.

During the checkout process, while going from the login page to the to the checkout page, the message " Sorry, but our expedited checkout process cannot be used. Click here to use our alternate checkout process." appears for a brief second or less.

Why could be doing this?

i don t have any logs or anything and the checkout process works fine except for this message.

Any suggestions on this

Thank you

[carlwhat]

ZC 1.5.7d with boostrap template 3.3.0
OPC 2.5.1
PHp 7.4

I have a "weird" message popping up for a second during checkout.

During the checkout process, while going from the login page to the to the checkout page, the message " Sorry, but our expedited checkout process cannot be used. Click here to use our alternate checkout process." appears for a brief second or less.

Why could be doing this?

i don t have any logs or anything and the checkout process works fine except for this message.

Any suggestions on this

Thank you

this is intended behavior. that message appears; the browser checks if javascript is enabled, and if so, OPC continues on, and the message gets replaced.

if javascript is not enabled, that message remains, and the user needs to click for the alternate checkout process... which is in fact the 3 page standard process.

[nicksab]

Thank you for clarifying this. I must have been thrown of or by the wording of the message

[strelitzia]

I have a site running ZC 1.5.8a, OPC 2.4.6 and COD payment.

When submitting an order it returns back to /checkout_one with a message "Your order's details have changed. Please review the current values and re-submit."

Console just shows

setFormSubmitButton, payment-module: cod
jquery.checkout_one.min.js?1692486216:7 Showing "confirm", paymentMethodHandlesSubmit (false)
jquery.checkout_one.min.js?1692486216:7 setFormSubmitButton, disabling Review and Confirm buttons.
jquery.checkout_one.min.js?1692486216:7 Setting orderConfirmed (0), submitter (null)
jquery.checkout_one.min.js?1692486216:7 jQuery version: 2.1.4

Any suggestions?

[strelitzia]

When submitting an order it returns back to /checkout_one with a message "Your order's details have changed. Please review the current values and re-submit."

I've checked start and end hash values and they are not the same which is why the message is being displayed.
I don't see why cod module should be doing this though.

I can provide an opc log file if required.

[OJ_SIMON]

Only one_page_checkout-na-2024-04-19.log is created

Didi you fix this ?

[mprough]

Didi you fix this ?

Yes, the guest customer from OPC was deleted....

Sigh
Melanie