ZipShip - Support Thread

[lat9]

Set Configuration :: Minimum Values :: Post Code to 5 (it defaults to 4).

[nicksab]

Set Configuration :: Minimum Values :: Post Code to 5 (it defaults to 4).

wow now i feel really "dumb" and want to go hide in a deep hole.

Thanks lat9 for rescuing me as always

[lat9]

wow now i feel really "dumb" and want to go hide in a deep hole.

Thanks lat9 for rescuing me as always

Happy to have helped. I'll note that I ran into this in the initial update for the shipping module as well!

[nicksab]

I am facing another issue.

Module works as intended but i am getting these warning log:

[19-Jan-2024 11:05:34 America/Los_Angeles] Request URI: /index.php?main_page=shopping_cart, IP address: 107.119.57.1
#1 trigger_error() called at [/includes/modules/shipping/zipship.php:186]
#2 zipship->getQuote() called at [/includes/modules/shipping/zipship.php:108]
#3 zipship->quote() called at [/includes/classes/shipping.php:174]
#4 shipping->quote() called at [/includes/modules/bootstrap/shipping_estimator.php:159]
#5 require(/includes/modules/bootstrap/shipping_estimator.php) called at [/includes/templates/bootstrap/modalboxes/tpl_shipping_estimator.php:19]
#6 require(/includes/templates/bootstrap/modalboxes/tpl_shipping_estimator.php) called at [/includes/templates/bootstrap/templates/tpl_shopping_cart_default.php:178]
#7 require(/includes/templates/bootstrap/templates/tpl_shopping_cart_default.php) called at [/includes/templates/bootstrap/common/tpl_main_page.php:213]
#8 require(/includes/templates/bootstrap/common/tpl_main_page.php) called at [/index.php:95]
--> PHP Warning: Missing cost (MODULE_SHIPPING_ZIPSHIP_COST_) or handling (MODULE_SHIPPING_ZIPSHIP_HANDLING_) settings; zipship is disabled. in /includes/modules/shipping/zipship.php on line 186.

[19-Jan-2024 11:05:34 America/Los_Angeles] Request URI: /index.php?main_page=shopping_cart, IP address: 107.119.57.1
#1 require(/includes/templates/bootstrap/templates/tpl_modules_shipping_estimator.php) called at [/includes/modules/bootstrap/shipping_estimator.php:300]
#2 require(/includes/modules/bootstrap/shipping_estimator.php) called at [/includes/templates/bootstrap/modalboxes/tpl_shipping_estimator.php:19]
#3 require(/includes/templates/bootstrap/modalboxes/tpl_shipping_estimator.php) called at [/includes/templates/bootstrap/templates/tpl_shopping_cart_default.php:178]
#4 require(/includes/templates/bootstrap/templates/tpl_shopping_cart_default.php) called at [/includes/templates/bootstrap/common/tpl_main_page.php:213]
#5 require(/includes/templates/bootstrap/common/tpl_main_page.php) called at [/index.php:95]
--> PHP Warning: count(): Parameter must be an array or an object that implements Countable in /includes/templates/bootstrap/templates/tpl_modules_shipping_estimator.php on line 113.

Any suggestions on this please?

[lat9]

Did you modify the shipping-module's number of zones (defaults to 3)?

Have you provided a default/fall-back entry if the order's zip-code matches none of the other configured groups?

[nicksab]

Did you modify the shipping-module's number of zones (defaults to 3)?

No I am only using 3 zones with the following setting:

Zipcode-Based Rate

Enable Zip Code Method
True

Calculation Method
Item

Tax Class
Taxable Goods

Shipping Zone
--none--

Sort Order
0

Zone 1 Zip Codes
94939,94925,94904,94957

Zone 1 Shipping Table
5:11.99,99:14.99

Zone 1 Handling Fee
0

Zone 2 Zip Codes
94920,94941,94942,94901,94903

Zone 2 Shipping Table
5:14.99, 99:19.99

Zone 2 Handling Fee
0

Zone 3 Zip Codes
94965,94960

Zone 3 Shipping Table
5:19.99,99:24.99

Zone 3 Handling Fee
0

Have you provided a default/fall-back entry if the order's zip-code matches none of the other configured groups?

No and honestly not sure how to do that. Meaning we don t serve any other zip except for the one provided above.

If the delivery address zip code is not served, i have the "Not available at this time" and checkout cannot be completed. I am assuming that s what is creating the log.

it is working as intended so far except for the logs. I saw "00000" mention for all zip codes but that won t work since we only ship to a limited amount of zip code.

[nicksab]

So if I understand correctly, these logs are generated because if the billing/shipping address zip entered does not match the one i specified and the message appears.

hypothetically, if we don t serve zip code: 11111, the error logs gets generated and the " not available at this time" get displayed.

So that could be confusing to customer.

How can i do this instead: If the zip is outside of our serving area, a message is displayed asking customer to check shipping address in order to continue??

the best would be to have the shipping address separate from the billing address instead of being "auto fill". (if that makes sense)

I look into this option at some point but was never able to figure it out.