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  1. #1
    Join Date
    Feb 2016
    Location
    Canada
    Posts
    190
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    Default Re: ZipShip - Support Thread

    Hello,

    I've been using this amazing plugin for a few years and in the process of getting latest version to work with ZC 2.0.1 on my test site. Can't get it to appear as a shipping option and there are no error logs.

    Click image for larger version. 

Name:	Untitled-1.jpg 
Views:	34 
Size:	25.3 KB 
ID:	20777

    Any suggestions of how to troubleshoot?

    Thanks,

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,942
    Plugin Contributions
    96

    Default Re: ZipShip - Support Thread

    Quote Originally Posted by allmart View Post
    Hello,

    I've been using this amazing plugin for a few years and in the process of getting latest version to work with ZC 2.0.1 on my test site. Can't get it to appear as a shipping option and there are no error logs.

    Click image for larger version. 

Name:	Untitled-1.jpg 
Views:	34 
Size:	25.3 KB 
ID:	20777

    Any suggestions of how to troubleshoot?

    Thanks,
    Er, it's showing up as the next-to-last shipping module in that screenshot.

  3. #3
    Join Date
    Feb 2016
    Location
    Canada
    Posts
    190
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    Default Re: ZipShip - Support Thread

    Quote Originally Posted by lat9 View Post
    Er, it's showing up as the next-to-last shipping module in that screenshot.
    Sorry for being unclear, it is not appearing at checkout as a shipping option

  4. #4
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
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    96

    Default Re: ZipShip - Support Thread

    The shipping module will only show up on the storefront when the ship-to zipcode is present in the module's configured list.

  5. #5
    Join Date
    Feb 2016
    Location
    Canada
    Posts
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    Default Re: ZipShip - Support Thread

    Quote Originally Posted by lat9 View Post
    The shipping module will only show up on the storefront when the ship-to zipcode is present in the module's configured list.
    I have for testing one zone set up with the first 3 characters (Canada) and another with all six, still the only shipping option that appears at checkout is "Customer Pick Up". I have been using this plugin for years with my live site running 1.5.7d and it's working flawlessly.

  6. #6
    Join Date
    Feb 2016
    Location
    Canada
    Posts
    190
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    Default Re: ZipShip - Support Thread

    Some Success! I have a shipping zone created exactly as my live site and once selected, the zipship shipping option doesn't appear at checkout, however if I select "none" as the shipping zone, it does appear, however the shipping rate for the postal code should be $10.00 but it is showing $11.04 regardless if tax class is set to none. The shipping zone I have set is 9999:10.

  7. #7
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,942
    Plugin Contributions
    96

    Default Re: ZipShip - Support Thread

    @allmart, would you post a screenshot of the zipship configuration? Also, what's the site's setting for Configuration :: Minumum Values :: Post Code?

 

 

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