{Disarmed} Web Bug Emails

[HevvieEvvie]

Zen Cart v 155e
Php v 5.6.14
MySQL v 5.5.52-cll
Plugins - None
Link - http://www.mobilepetsupplies.com.au
Theme - Mosen
Hi,

I'm hoping someone can help me find which file my problem is located in? I've just installed the Mosen template however now whenever now, the email logo is not coming though in the emails. Just the box with a red X.

Looking at the source code of the email I see there the src"" link the the logo should be It's coming up as the below.

src="http://cdn.mailscanner.info/1x1spacer.gif"
alt="Web Bug from http://www.mobilepetsupplies.com.au/email/EMAIL_LOGO_FILENAME"><o:p></o:p></span></p>

However in the previous emails before I installed the Mosen template it comes up as

src="http://www.mobilepetsupplies.com.au/email/header.png"
alt="Busselton Pet Supplies" title="Busselton Pet Supplies" border=0><o:p></o:p></span></p>

Now I know {Disarmed} means a web bug has been disabled in the email but for the life of me I cannot find where in the code it is causing the issue. from what I can tell (maybe I'm wrong) none on the core email files are being overwritten by the new template however some must be?

I'm hoping someone out there has came across this before because I'm ATM

[mc12345678]

Is this happening with ALL emails or only certain types?

Also, I thought that template was a commercial template or similar, at least seems like every time it comes up that people seem to suggest going elsewhere for further support.

Suggest looking for/identifying if the template includes includes/classes/observers type files to override the information to be presented in the email.

[HevvieEvvie]

Is this happening with ALL emails or only certain types?
people seem to suggest going elsewhere for further support.

From what i can gather, just the new accounts and new order emails.

Yeah I just thought I'd ask here first in case anyone came across the same issue with other templates.

Sweet, cheers I'll check out the files you notes and let everyone know how I get on

[DrByte]

This original file defines EMAIL_LOGO_FILENAME in /includes/languages/english/email_extras.php

It appears that perhaps you have a custom override which is missing things (probably because it's made for an old ZC version):
/includes/languages/english/YOUR_TEMPLATE_NAME_HERE/email_extras.php


Compare the 2 files, and add to your custom/template one whatever is missing from it.

[mc12345678]

I forgot to also suggest searching for the text (in part or whole) that is present that doesn't match what you expect. Such search feature is available through the admin screen: tools->developers tool kit.

[HevvieEvvie]

Found it!

Thanks MC and Dr Byte.

There was no template override file in /includes/languages/english/YOUR_TEMPLATE_NAME_HERE/. Instead for some stupid reason the theme overwrites /includes/languages/english/email_extras.php which was missing the entire logo define at the top.

Thanks once again guys. I'll contact the owner of the theme to make sure they know of the bug.