Square Payment Module for Zen Cart [Support Thread]

[John Large]

The issue was that if the card was invalid, it did not show the error message, just highlighted in red the field that was wrong. That has been corrected. The previous fix was @rocketsites. I also change the loction id so that it is obtained from the class and made it produce a warning if the location was not set. This was causing problems with people who did not have the location id set up correctly. I have not sent it to the main zen cart site as in 5 months the current way of working using sqPaymentForm is being depreciated by SQUARE. Hopefully I will have enough time and knowledge to rewrite it to work with the Web Payment Sdk. So if I can get that done I will release that version to the Main zen cart site and if necessary produce a new zip file (it will be big as the vendors>square files will need to be replaced)

Hope that answers the question.

Updated the files, but now if I try to put through a sale using my own card, not in sandbox but on the live site, it declines & doesn;t show me the SCA popup it used to. Now getting this error on checkout payment

(SQ-ERR) Your transaction could not be completed because of an error: [CARD_DECLINED_VERIFICATION_REQUIRED: Authorization error: 'CARD_DECLINED_VERIFICATION_REQUIRED']

Any ideas?

[Congerman]

Updated the files, but now if I try to put through a sale using my own card, not in sandbox but on the live site, it declines & doesn;t show me the SCA popup it used to. Now getting this error on checkout payment

(SQ-ERR) Your transaction could not be completed because of an error: [CARD_DECLINED_VERIFICATION_REQUIRED: Authorization error: 'CARD_DECLINED_VERIFICATION_REQUIRED']

Any ideas?

I am now getting the same on all my shops and have had turn Square off for the time being.

Had to be the weekend of course when we cannot get hold of Square techs for help.

We don’t understand why they’re suddenly not prompting for SCA and just declining the card.

[John Large]

Strangely, if you kick it back into sandbox mode it will let you complete just fine but if you put it in live, it just progresses to checkout_confirmation without the prompt and then falls back to checkout payment with a payment auth error. So weird.

I've been going around in circles trying to get this to work because it works in sandbox but not live, but in a weird way it's nice to know it's not just me.

In sandbox, if you use open the browser console as you progress throuch checkout payment, you can see the request to squre for the SCA modal, but in live it doesn't. Thsi was working up until yesterday morning.

[Congerman]

Just had this from UK Square manager who said that this issue is widespread and not down to our code

"Square is currently experiencing degraded performance on card acceptance in the UK.

As of this email, the issue is under investigation and remains unresolved.

We have on-call engineers working right now to resolve the problem but we should be back up and running shortly. "

[John Large]

Good work getting hold of them at the weekend.

They seem to be updating this page quite regularly.

https://uk.issquareup.com/incidents/5rm9n9fgy6xt

[Congerman]

Seems to be working properly now so panic over for the time being

[John Large]

Confirmed it's working here too. Now, hopefully the square plugin can be transitioned away from Square javascript and onto their SDK. Would lave for this plugin to keep developing, it has been so good for our zen cart compared to the hassle of paypal. Cheaper fees too.