Square Payment Module for Zen Cart [Support Thread]

[JakeLawless]

Getting this error when testing the module

"YOUR TRANSACTION COULD NOT BE COMPLETED DUE TO A MISCONFIGURATION IN OUR STORE. PLEASE REPORT THIS ERROR TO THE STORE OWNER: SQ-MISCONF"

Any idea why?

[JoeH]

I got rid of the error messages in admin. But when I test it by trying to buy something I get this:

Error We could not initiate your transaction because of a problem with the card data you entered. Please correct the card data, or report this error to the Store Owner: SQ-NONCE-FAILURE

[DrByte]

I got rid of the error messages in admin. But when I test it by trying to buy something I get this:

Error We could not initiate your transaction because of a problem with the card data you entered. Please correct the card data, or report this error to the Store Owner: SQ-NONCE-FAILURE

SQ-NONCE-FAILURE appears when the javascript code in your template has errors and is preventing the javascript for the module from executing properly.
This is often caused by other plugins that are using outdated javascript or old versions of jQuery. It can also happen if you're using a template designed for an older version of Zen Cart and therefore have an old jscript_framework.php file in your template's jscript folder.

[JoeH]

SQ-NONCE-FAILURE appears when the javascript code in your template has errors and is preventing the javascript for the module from executing properly.
This is often caused by other plugins that are using outdated javascript or old versions of jQuery. It can also happen if you're using a template designed for an older version of Zen Cart and therefore have an old jscript_framework.php file in your template's jscript folder.

Thanks!
But how do I find out how to fix it?

[DrByte]

SQ-NONCE-FAILURE appears when the javascript code in your template has errors and is preventing the javascript for the module from executing properly.
This is often caused by other plugins that are using outdated javascript or old versions of jQuery. It can also happen if you're using a template designed for an older version of Zen Cart and therefore have an old jscript_framework.php file in your template's jscript folder.

Thanks!
But how do I find out how to fix it?

Ya, that's the challenging part. Teaching someone javascript-debugging is hard to do in a single post! Can't really do that here. There are a dozen discussions of the same issue earlier in this thread, all with varying examples of the same situation as yours. So I'd start there.
Additionally, you can use your browser's "console log" to inspect the actual javascript errors that are occurring when the checkout_payment page is being loaded, and when the submit button is clicked. Using the information reported there can help you understand what javascript conflicts might exist and need fixing.

[DrByte]

Anyone know this is for UK banks, cant find the RBS Routing number?

Best to ask your Bank, or contact Square Support for help in filling in banking details inside your Square account.

Getting this error when testing the module

"YOUR TRANSACTION COULD NOT BE COMPLETED DUE TO A MISCONFIGURATION IN OUR STORE. PLEASE REPORT THIS ERROR TO THE STORE OWNER: SQ-MISCONF"

Any idea why?

SQ-MISCONF appears when your attempted transaction triggers the "INVALID_REQUEST_ERROR" response from Square's servers.
There are two steps to take for sorting this out:
1. Look at the debug log that was generated in your server's /logs folder, as it will contain more details about the complete communication between your server and Square.
2. Contact Square Support and tell them the information in the log file from #1 above. Their servers will contain all your transaction attempt history and their techs will be able to explain what's gone wrong with your specific transaction attempts.