Quote Originally Posted by DrByte View Post
That message appears when none of the installed payment modules passes the required checks to be displayed.
Those checks are:
1. Compare the customer's address against any address-restrictions you've set in the module (eg: Payment Zone Restrictions, if it's not set to "(None)": best to leave it at "(None)"). If the setting is not None then the icon will show yellow.
2. The module's status is set to True or Enabled. (It's the first setting in each payment module's configuration settings.) If not set to True then the icon will show yellow.
3. The module's internal checks don't pass, such as perhaps with Square you haven't clicked Edit and chosen your store's defined Location from the dropdown?
4. The customer is shopping in a currency that the module cannot use because the Square Location you set doesn't support any currencies in your Zen Cart store.
5. The module's configuration token has expired (or hasn't been set). Usually you'll see an error in the module settings showing a button to click to re-authorize the module just like during initial setup.
Thank you very much for the information. Nothing appears to have changed since the upgrade. Customer address is good, module is set to true, location has been selected as default as physical in the square account and as non in the module, as shopping is in USD, there is not message that the token has expired or any mention of it in the module under the Edit or Remove Module Buttons. Should I replace the token within my Square Account and look for a reset message within the module?