You already purchased this product... [Support Thread]

lat9:

Thanks @CaroleAs; let's use this thread as a requirements-gathering one for the to-be-created plugin.

For the commercial plugins that I offer, I provide unlimited downloads for 365 days (so that the purchasing customers can receive updates for the year after-purchase), so the plugin will need to account for differing "situations".

Anyone else want to chime in with their requirements?

Website Rob:

Possible feature could be when displaying a msg. such as "You've already purchased this Product" to also provide a button saying "Download Again?".

CaroleAs:

Just out of curiosity, what difference would the download limitations make with a message saying that the customer already purchased the product?

mc12345678:

If a store's policy were to require repurchase of a download/product after a period of time, then it wouldn't make much sense after that time had lapsed to tell them that they had already purchased the product... to tell them it's time to renew/repurchase, sure, but that's different (and would be another feature).

mc12345678:

Swguy had previously published a sort of version upgrade related plugin. Been a while since I've looked at it but there may be features in it to include.

swguy:

- Per Product

Website Rob:

This would be for a Community module available for free download in the Plugin section and apply only to Virtual Downloads--correct?

Have its own configuration page starting with version number and listing features available.

Each feature, when coded in, to have its own switch for On/Off and other settings.

Possible feature could be when displaying a msg. such as "You've already purchased this Product" to also provide a button saying "Download Again?".

mc12345678:

If a store's policy were to require repurchase of a download/product after a period of time, then it wouldn't make much sense after that time had lapsed to tell them that they had already purchased the product... to tell them it's time to renew/repurchase, sure, but that's different (and would be another feature). ...

1. @CaroleAs: If the download count/timeframe is exceeded, the customer can call to receive another chance for the download.
2. @lat9: The download count/timeframe is honored; if either is exceeded, the customer must re-purchase the download.

1. Disabled ... no special processing. The download can always be re-purchased without message.
2. Call on Expiration ... Regardless the status of the download count/timeframe expiration, the item cannot be re-purchased. If the download has not expired, the customer is directed to the order-information page where the active download link is displayed. Otherwise, a message is displayed indicating that the customer has previously purchased the product and should call the store owner to get their download "reset".
3. Enforce Expiration ... If the download count/timeframe is not expired, the item cannot be re-purchased. A message is displayed pointing the customer to the associated order-information page where the download link should still be active. Otherwise, the item purchase proceeds without message.

CaroleAs:

I sell digital products and many of my customers purchase a LOT of them (i have over 500). One customer emailed me today saying that it was annoying when she ends up buying one product a second time, because she didn't remember she had already purchased it, or she didn't check her list of products on her computer, properly. She suggested I added a message when she shops that would say something like "You already purchased this product".

I was looking through the available plugins and can't find anything like that. Would anyone know if there is such a plugin (that i missed) or if someone would see the usefullness in such a plugin?

lat9:

I've just submitted v1.0.0 of Download Already Purchased Messaging to the Zen Cart plugins for review; once approved, it can be downloaded from this link: https://www.zen-cart.com/downloads.php?do=file&id=2147.

This thread will serve as the plugin's support thread.

frank18:

@CaroleAs, do you have a link to your site so I can get a feel what it is all about please? You can PM me if you don't want to publicly post the link.

Thanks / Frank