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  1. #1
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    Default You already purchased this product... [Support Thread]

    LINK TO PLUGIN: https://www.zen-cart.com/downloads.php?do=file&id=2147

    I sell digital products and many of my customers purchase a LOT of them (i have over 500). One customer emailed me today saying that it was annoying when she ends up buying one product a second time, because she didn't remember she had already purchased it, or she didn't check her list of products on her computer, properly. She suggested I added a message when she shops that would say something like "You already purchased this product".

    I was looking through the available plugins and can't find anything like that. Would anyone know if there is such a plugin (that i missed) or if someone would see the usefullness in such a plugin?

  2. #2
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    Default Re: You already purchased this product...

    Sounds like a useful plugin for sites that distribute downloads! What is your store's policy on downloads, i.e. what are the limitations that you place on the downloads for number of times and/or time-window?

  3. #3
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    Default Re: You already purchased this product...

    I have a default 7-day time window for downloads, but i will reset the download for anyone who asks for it (it is very occasional).
    I don't mind if they download it a second time if they lost one copy, but there is really no need to purchase it a second time if they already have.

  4. #4
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    Default Re: You already purchased this product...

    Thanks @CaroleAs; let's use this thread as a requirements-gathering one for the to-be-created plugin.

    For the commercial plugins that I offer, I provide unlimited downloads for 365 days (so that the purchasing customers can receive updates for the year after-purchase), so the plugin will need to account for differing "situations".

    Anyone else want to chime in with their requirements?

  5. #5
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    Default Re: You already purchased this product...

    Just out of curiosity, what difference would the download limitations make with a message saying that the customer already purchased the product?

  6. #6
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    Default Re: You already purchased this product...

    Quote Originally Posted by CaroleAs View Post
    Just out of curiosity, what difference would the download limitations make with a message saying that the customer already purchased the product?
    If a store's policy were to require repurchase of a download/product after a period of time, then it wouldn't make much sense after that time had lapsed to tell them that they had already purchased the product... to tell them it's time to renew/repurchase, sure, but that's different (and would be another feature).

    Swguy had previously published a sort of version upgrade related plugin. Been a while since I've looked at it but there may be features in it to include.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  7. #7
    Join Date
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    Default Re: You already purchased this product...

    Quote Originally Posted by lat9 View Post
    Thanks @CaroleAs; let's use this thread as a requirements-gathering one for the to-be-created plugin.

    For the commercial plugins that I offer, I provide unlimited downloads for 365 days (so that the purchasing customers can receive updates for the year after-purchase), so the plugin will need to account for differing "situations".

    Anyone else want to chime in with their requirements?
    This would be for a Community module available for free download in the Plugin section and apply only to Virtual Downloads--correct?

    Have its own configuration page starting with version number and listing features available.

    Each feature, when coded in, to have its own switch for On/Off and other settings.

    Possible feature could be when displaying a msg. such as "You've already purchased this Product" to also provide a button saying "Download Again?".

  8. #8
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    Default Re: You already purchased this product...

    Quote Originally Posted by Website Rob View Post
    Possible feature could be when displaying a msg. such as "You've already purchased this Product" to also provide a button saying "Download Again?".
    I like that!

  9. #9
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    Default Re: You already purchased this product...

    Quote Originally Posted by Website Rob View Post
    This would be for a Community module available for free download in the Plugin section and apply only to Virtual Downloads--correct?

    Have its own configuration page starting with version number and listing features available.

    Each feature, when coded in, to have its own switch for On/Off and other settings.

    Possible feature could be when displaying a msg. such as "You've already purchased this Product" to also provide a button saying "Download Again?".
    Yes, a community module available for free download. I was thinking that any configuration would be present in the Configuration->Attributes Settings, along with the other download-related configuration settings.

    The "You've already purchased this product" message would be displayed on re-display of the shopping-cart page once the customer is logged in (either placing the product in cart during a logged-in session or after the after-login redirect).

  10. #10
    Join Date
    Nov 2007
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    Default Re: You already purchased this product... [Support Thread]

    Quote Originally Posted by CaroleAs View Post
    I sell digital products and many of my customers purchase a LOT of them (i have over 500). One customer emailed me today saying that it was annoying when she ends up buying one product a second time, because she didn't remember she had already purchased it, or she didn't check her list of products on her computer, properly. She suggested I added a message when she shops that would say something like "You already purchased this product".

    I was looking through the available plugins and can't find anything like that. Would anyone know if there is such a plugin (that i missed) or if someone would see the usefullness in such a plugin?
    @CaroleAs, do you have a link to your site so I can get a feel what it is all about please? You can PM me if you don't want to publicly post the link.

    Thanks / Frank

 

 
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