UPS XML: Support Thread

[greg_beyer]

Here's some additional information. I turned on debug, and generated the attached log file.

UPS XML calc'ed a rate of $111.44 for a 12 lb package sent 2d day air. (we ship perishable food, it must go 2DA to western locations). We are in Atlanta.

We then entered the same package weight, to same zip, and with same shipping (2d day air) into UPS Worldship desktop application. It calc'ed a rate of $63.82.

Of course the $111.44 rates scares off the customers when they're in the shopping cart.

The 63.82 is our negotiated rate with UPS. The 111.44 is the published rate -- what any joe would pay walking up to a UPS Store with the package.

So the question is why is the negotiated rate not coming back via UPS XML?

I don't see any errors in the log file. I have redacted sensitive credentials, etc.