Quote Originally Posted by swguy View Post
Upgrade won't help (although obviously you will want to do it at some point). The issue you are hitting is that there is something in the message you are sending which makes the XML invalid. Look for things like ampersands or quotes embedded in product names or perhaps in the customer's address.
what happens if mike d'antonio decides to order? can he not buy anything on the web? or what happens if mike d'antonio wants his product shipped to B&B Italia?

if the malformed XML document is due to one of those issues (and i'm not saying that it is not), then i think we should fix the plugin (or at least help lat9 with it).

are you sure you are using the latest version of the plugin?