Quote Originally Posted by lat9 View Post
@mrsawyer, you could enable the UPS-XML debug for a couple of 'cycles' so that you can view the requests sent to and responses from the UPS servers. I kind of remember a couple of cases where reviewing those logs helped.
I will try your suggestion about using debug. However, UPS's response mentions package size as a determining factor in the rate estimate received online. How does the UPS_XML plugin supply UPS with package dimensions, or does it? I did not see anywhere where package size could be entered. In the ZC admin area I saw small box and large box, but did not a place to specify the dimensions of either.

Please advise,
mrsawyer