UPS XML: Support Thread

[lat9]

To translate "United Parcel Service", you'll make a language-override copy of /includes/languages/english/modules/shipping/upsxml.php into /includes/languages/spanish/modules/shipping/upsxml.php and make that translaction, changing 'MODULE_SHIPPING_UPSXML_RATES_TEXT_TITLE'.

For the formatting issue, you'll need to check in your custom template's CSS and/or shipping-estimator/checkout-shipping pages' layouts.

[mrsawyer]

To translate "United Parcel Service", you'll make a language-override copy of /includes/languages/english/modules/shipping/upsxml.php into /includes/languages/spanish/modules/shipping/upsxml.php and make that translaction, changing 'MODULE_SHIPPING_UPSXML_RATES_TEXT_TITLE'.

For the formatting issue, you'll need to check in your custom template's CSS and/or shipping-estimator/checkout-shipping pages' layouts.

Hi lat9, As I mentioned in the OP, I looked in the upsxml.php file, but the text "United Parcel Service" does not exist in the file. So, if you are saying to change it there, does that mean that it is not translatable and is coming directly from UPS and being displayed as it arrived into the system?

I will look at the CSS as you directed.

Thanks for all you do for us here!
mrsawyer

[lat9]

Hi lat9, As I mentioned in the OP, I looked in the upsxml.php file, but the text "United Parcel Service" does not exist in the file. So, if you are saying to change it there, does that mean that it is not translatable and is coming directly from UPS and being displayed as it arrived into the system?

I will look at the CSS as you directed.

Thanks for all you do for us here!
mrsawyer

Which version of UPS-XML is in use? FWIW, the language file currently contains this

define('MODULE_SHIPPING_UPSXML_RATES_TEXT_TITLE', 'United Parcel Service');

definition which, if changed, will display something other than United Parcel Service on the storefront.

[mrsawyer]

Which version of UPS-XML is in use? FWIW, the language file currently contains this

define('MODULE_SHIPPING_UPSXML_RATES_TEXT_TITLE', 'United Parcel Service');

definition which, if changed, will display something other than United Parcel Service on the storefront.

We are using version 1.7.8. I assume the correct file overwrote the previous version, but I will double check to make sure. When I did a search on the text of the file, United Parcel Service did not appear.

Thanks, I'm getting my grill and barbecue sauce ready in case I have to eat crow!
mrsawyer

[mrsawyer]

We are using version 1.7.8. I assume the correct file overwrote the previous version, but I will double check to make sure. When I did a search on the text of the file, United Parcel Service did not appear.

Thanks, I'm getting my grill and barbecue sauce ready in case I have to eat crow!
mrsawyer

Well I have plucked, gutted, and grilled the crow. I could swear that the United Parcel Service text was not there when I searched a few days ago, but it is certainly there now. My apologies!

As for the formatting issue, you said, "For the formatting issue, you'll need to check in your custom template's CSS and/or shipping-estimator/checkout-shipping pages' layouts." So, the changes may be in the CSS and/or may be in the shipping_estimator php files, and/or checkout_shipping php files. Did I decode what you were saying correctly?

[lat9]

Well I have plucked, gutted, and grilled the crow. I could swear that the United Parcel Service text was not there when I searched a few days ago, but it is certainly there now. My apologies!

As for the formatting issue, you said, "For the formatting issue, you'll need to check in your custom template's CSS and/or shipping-estimator/checkout-shipping pages' layouts." So, the changes may be in the CSS and/or may be in the shipping_estimator php files, and/or checkout_shipping php files. Did I decode what you were saying correctly?

Poor crow. You've decoded what I said about the layout correctly! You're looking somewhere in your site-specific template-directory for those layout/CSS changes. You can always try switching back to the responsive_classic template to see how that area's formatted originally.

[mrsawyer]

Greetings,

I have set up our API Key and run some cross-country shipping tests (in test mode) using UPS-XML Version 1.7.8. I set the Customer Classification Code to 00 so that rates displayed would reflect our contracted agreement with UPS. I then tried using the exact same shipping information with the Customer Classification Code set to 53 to display the regular rates for comparison. To my surprise, the regular rates were about 4% to 7% lower than our contracted "discounted" UPS rates.

I have contacted UPS to make sure they have given us the correct code and have also activated the contract. While I am awaiting a reply, I thought I'd check with the forum folk here to see if using test mode could account for this, or if there is some other possible reason I have overlooked, or if there is the remote possibility that the plugin has an error.

I am hoping that some readers of this post will be so kind as to run a similar test and share their findings.

Thanks,
mrsawyer