Quote Originally Posted by carlwhat View Post
at the risk of getting myself into more trouble than i already in, allow me to weigh in here.

i think it best to solve 1 problem prior to moving to a new problem. i thought the original problem was that your contracted rates are showing up as being expensive than your list rates. did you solve that problem?

my understanding is that this plugin is for getting shipping quotes. if i am wrong in that, i apologize. if i am correct, and we are getting shipping quotes, i see no need to not being going to a live UPS server. last time i checked, UPS does not charge for getting a shipping quote. so why not check against the live server? i see little downside unless i am missing something here.

with regards to the bane of my existence, i mean dimensional weight, seems that lat9 is not ready to support that element on this plugin. which personally i would respect. lot of work associated with quoting dimensional weight.

what are you selling? when you look at your UPS bill, do you see a lot of dimensional weight surcharges? if you do not see them on your bill, it makes little sense to me to start building infrastructure to quote them to your customer.

lot of stores use this module. i think the 0 dimensions have 0 effect on the rate that gets quoted. the only time dimensional weight gets hit, is when you send a big box that weighs nothing. sending a box that takes up 0 space and weighs 5 lbs; well you will get the 5 lb rate.

just my 2 cents.
Thanks, 98 more and I'll have a dollar! I am not interested in dimensional weight. I just asked what the Dimensions_Supported was "supposed" to do, since lat9 mentioned it, and it seemed to do nothing when changing the constant. It is all in an effort to find out more about the plugin so we can find out why we are getting lower rates when using the standard rates rather than our negotiated discounts. From your "2 cents", are you saying that changing that constant is supposed to implement a dimensional weight feature somewhere? If so, it was not apparent, not desired. We are shipping nothing at this point, just trying to make sure everything is working as it should before opening the shipping option to future customers. We have tried using test mode and live mode with the same result. We tried choosing Commercial versus Residential with the same result. So, the reason for the rate issue is not apparent yet. Hopefully, when UPS examines our site tomorrow, something meaningful will be revealed. If you have another couple of pennies, your idea of what might be amiss would be appreciated.