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  1. #1
    Join Date
    Jan 2015
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    Default client denied by server configuration

    I have an error on my server which causes a 503 to occur every so often.


    Error
    --- client denied by server configuration: /home/xxx/public_html/images/test/


    That path that i am getting the errors no longer exist.

    What might be causing this error?

    If someone can assist me or lead me the right direction I would greatly appreciate it.

  2. #2
    Join Date
    Dec 2009
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    Amersfoort, The Netherlands
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    Default Re: client denied by server configuration

    I think you answered your own question .
    The path no longer exists, so if someone tries to visit the path a 503 is generated.

  3. #3
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    Default Re: client denied by server configuration

    What would be calling that path. I have nothing in my system that even links to that path. Whats happening is that it fills my log up with error and crashes the site.

    Error is actually a 500 not 503
    --- client denied by server configuration: /home/xxx/public_html/images/test/

    Would something in the .htaccess help me?

  4. #4
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    Default Re: client denied by server configuration

    Check the log files for IP addresses, and you can search the internet who they are. Most likely they belong to search engine bots. Which would not be very surprising since the image folder is a public accessible folder.
    I am not sure if you can stop the errors from being logged, because rules in the .htaccess file will also trigger a response, to my knowledge. Maybe talk to your host to see if they have a solution.

  5. #5
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    Default Re: client denied by server configuration

    "Most likely they belong to search engine bots."

    You are correct the ip address is from google.

    I spoke with my hosting company and of course they said that its a programming issue. Do you have any other recommendations.

  6. #6
    Join Date
    Oct 2006
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    Default Re: client denied by server configuration

    Starting with the error msg. is the best option.

    If you need help in that area then you should post the complete error msg.--removing or substituting sensitive characters. See if the same error is caused in both; Zen Cart 'logs' dir. and hosting control panel Apache error log and paste both if needed.

  7. #7
    Join Date
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    Default Re: client denied by server configuration

    Quote Originally Posted by chadlly2003 View Post
    What would be calling that path. I have nothing in my system that even links to that path. Whats happening is that it fills my log up with error and crashes the site.

    Error is actually a 500 not 503
    --- client denied by server configuration: /home/xxx/public_html/images/test/

    Would something in the .htaccess help me?
    i would suggest to you that your site is not crashing due to the log being filled up. and if if it is, then i would get upgrade my hosting plan to having a bigger disk. or something to address that disk issue.

    if your site is crashing (and i'm not even sure what you mean by that.... unless perhaps some users are unable to connect to the Database due to the resources being taken up by the bots), i would try and figure out what is really causing that issue.

    the only way filling up a log file would crash your system is if your disk got filled up. and i'm not sure that is what is happening. IMO.

    good luck.
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