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  1. #1
    Join Date
    Jan 2009
    Posts
    6
    Plugin Contributions
    0

    red flag Website is down....

    I have had a zen cart website for a few years now. All of a sudden my site is down and it is like I am just starting. What happened to my site. Can someone help me out. Thanks!
    My site is http://bigdaddysmeats.com

  2. #2
    Join Date
    Jul 2012
    Posts
    16,813
    Plugin Contributions
    17

    Default Re: Website is down....

    More than likely your server has changed and the path to your store has become invalid based on information presented when attempting to access your site.

    This is information that is stored in your includes/configure.php for your DIR_FS_CATALOG which probably needs to be modified to match your server. Note: the includes/configure.php file permissions will be 0444, to save changes to the file, it will need to have permissions of 0644 at least.

    Check with your cPanel/host about what your current server path should be for your current host/server.

    At time of visit, the message was:
    This is your first time using Zen Cart® and you haven't yet completed the normal Installation procedure.
    If this is the case for you, you will need to upload the "zc_install" folder using your FTP program, and then run zc_install/index.php via your browser (or reload this page to see a link to it).

    Your /includes/configure.php and/or /admin/includes/configure.php file contains invalid path information and/or invalid database-connection information.
    If you recently edited your configure.php files for any reason, or maybe moved your site to a different folder or different server, then you'll need to review and update all your settings to the correct values for your server.
    Additionally, if the permissions have been changed on your configure.php files, then maybe they're too low for the files to be read.
    Or the configure.php files could be missing altogether.
    Or your hosting company has recently changed the server's PHP configuration (or upgraded its version) then they may have broken things as well.
    See the Online FAQ and Tutorials area on the Zen Cart® website for assistance.
    Additional *IMPORTANT* Details: includes/configure.php file contents invalid. ie: DIR_FS_CATALOG not valid or not set
    Last edited by mc12345678; 27 Sep 2017 at 01:14 AM.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

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