Cart weight total Incorrect

[Ccake77]

Hi , only new to Zen Cart.

I am having a problem with the cart postage/weight total.

Example.

Product A = 100gm
Product B = 100gm

If I add to cart 4xA(400gm) and 3xB(300gm) this should be total weight of 700gm.

But when it does the postage calculator estimate it is only taking into account product A-400gm.

If I enter 7xA which is 700gm, same weight total as product A+B as above it is calculating the correct postage on the estimator.

So if my customers are ordering multiple products it is only taking the first product to calculate postage.

I am using the Aust Post Calculator.

ZenCart Version v1.5.5e

www.bargainbuyer.com.au is my site.

Does anyone know why it is doing this and how to rectify?

Thanks

[swguy]

Welcome to Zen Cart, @Ccake77. You might want to report this on the Aust Post support thread:
https://www.zen-cart.com/showthread....ing-Module-2-0

Note that the module has this warning in the plugins area:
ALERT: THIS MODULE HAS BEEN KNOWN TO INTERMITTENTLY DELIVER WRONG QUOTES.
Contact: Avant Marketing (avantmarketing.com.au) for free assistance and resolution to any problems with this module.

[mc12345678]

Even though there appears to be an issue with the shipping part, when on the shopping cart page, does the correct total weight get determined regardless of the shipping module? (ie. Is the weight properly calculated at least there, but just is not correct in the shipping module?)

[Ccake77]

Yes, the correct weight is showing in the cart total.
When I go to postage estimator it also shows the correct weight but incorrect price.

[mc12345678]

Yes, the correct weight is showing in the cart total.
When I go to postage estimator it also shows the correct weight but incorrect price.

Then I would echo swguy's suggestion. It appears that the shipping module does not account for all weights of all products, using only the weight of the first one.