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  1. #1
    Join Date
    Jul 2012
    Posts
    16,817
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    17

    Default Re: Problems with Stripe Payment Module

    Did your upgrade process validate operation in a test environment before being put in service on a live site?
    Was the module removed and reinstalled as part of the upgrade?

    Personally not familiar with the payment module in question, but other than making changes to support the php version being used, there wasn't anything that significantly impacted payment modules in ZC 1.5.6/1.5.6a.

    BTW, what PHP version is being used on the site?
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  2. #2
    Join Date
    Aug 2011
    Location
    North Dakota
    Posts
    67
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    0

    Default Re: Problems with Stripe Payment Module

    Quote Originally Posted by mc12345678 View Post
    Did your upgrade process validate operation in a test environment before being put in service on a live site?
    Was the module removed and reinstalled as part of the upgrade?

    Personally not familiar with the payment module in question, but other than making changes to support the php version being used, there wasn't anything that significantly impacted payment modules in ZC 1.5.6/1.5.6a.

    BTW, what PHP version is being used on the site?
    Thank you for your reply. The webhost has PHP 7.1 as highest version, that is what it is current set too. The shopping cart is working well with PayPal Standard. The current Stripe module available in Plug-ins was installed after 1.56, and again reinstalled for 1.56a, and this issue is the same for both, "Must provide source or customer" when a credit card is submitted. Yes it does it in test mode and also when not in test mode, in both versions 1.56/1.56a. There is no errors concerning this in the webhost error file, so I would think the problem is not likely PHP at the webhost end of it.

  3. #3
    Join Date
    Jul 2012
    Posts
    16,817
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    17

    Default Re: Problems with Stripe Payment Module

    Searching on the internet for that particular error message has identified a number of possible causes, but it seems to do with stripe not receiving all of the applicable information to be able to provide back a positive response.

    So, that would lead me to look at the process of developing the current site and how it is different from a brand new new unaltered site. Further would encourage reviewing the credentials entered to support the operation and verifying that those for test were only used for test and those for production only for production, if there is some difference between the two conditions


    I mean, one individual reported that their problem was fixed by including a call to implement jQuery on a page. While I doubt that would specifically be the problem using a default install with the built-in (unmodified) templates, it's important to first check the basics (again?). :)
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  4. #4
    Join Date
    Aug 2011
    Location
    North Dakota
    Posts
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    Default Re: Problems with Stripe Payment Module

    Thanks for reply. I'm not sure what to try, and not a programmer, I can only read and follow directions if explained well.

  5. #5
    Join Date
    Jun 2005
    Posts
    39
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    Default Re: Problems with Stripe Payment Module

    Any idea if anyone is working on a new Stripe Payment Module that can deal with the SCA security requirements?

  6. #6
    Join Date
    Feb 2017
    Location
    Tokyo, Japan
    Posts
    334
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    0

    Default Re: Problems with Stripe Payment Module

    Hi NDboots,
    I think it makes more sense to use the existing support thread for the Stripe payment module, link to last page provided:
    https://www.zen-cart.com/showthread....-module/page20
    If you read that thread, you'll find the answers to your problems I believe. I am using Stripe happily after the changes I made.
    Zen Cart 1.5.6c modified for Japanese language support. Upgraded incrementally from initial 1.5.5d. Currently planning direct upgrade to 2.1.0

 

 

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