Authorize.net API with Card on File transactions support thread...

[allmart]

Hello, when I upgraded to 2.1.0 a while back and reinstalled authorize.net CIM 3.0.3, there are no longer the option to charge customers for any changes to their orders, the only button available is Refund.

[carlwhat]

Hello, when I upgraded to 2.1.0 a while back and reinstalled authorize.net CIM 3.0.3, there are no longer the option to charge customers for any changes to their orders, the only button available is Refund.

there is a configuration to allow to charging more. the key is called:

MODULE_PAYMENT_AUTHORIZENET_CIM_ALLOW_MORE

and it should be available on the admin in the configuration for the module.

best.

[allmart]

New Auths (MODULE_PAYMENT_AUTHORIZENET_CIM_ALLOW_MORE) is already set to true

[carlwhat]

New Auths (MODULE_PAYMENT_AUTHORIZENET_CIM_ALLOW_MORE) is already set to true

well if that is set to true, i'm looking at the code and it states:

$authnet->balance_due > 0 && $authnet->status != $this->cancelled_status() && (count($cards) > 0)) 

which means the order was must have a balance due, and the status of the order is not cancelled, and the customer has at least 1 card on file.

if one of those criteria is false, then no button.

it sounds like the customer may not have any cards on file.

[allmart]

well if that is set to true, i'm looking at the code and it states:

$authnet->balance_due > 0 && $authnet->status != $this->cancelled_status() && (count($cards) > 0)) 

which means the order was must have a balance due, and the status of the order is not cancelled, and the customer has at least 1 card on file.

if one of those criteria is false, then no button.

it sounds like the customer may not have any cards on file.

All the criteria are true, yet the only but available is refund.

[carlwhat]

All the criteria are true, yet the only but available is refund.

what version of of authorize COF are you running?

and is the button available on other orders or is it just one order?

[allmart]

what version of of authorize COF are you running?

and is the button available on other orders or is it just one order?

not sure of version of COF in admin the module shows "Use tokenized credit card. version 3.0.0".

No buttons for all orders, I verified through authorize.net that I can charge customers that have their card on file.

[carlwhat]

please let me know your php version as well as your mysql version and your zc version.

i will not be able to look at this until this weekend at the earliest.

but according to this:

https://www.zen-cart.com/downloads.php?do=file&id=2272

you should be running version 3.0.3, if you are on the 3.0.x series. which you say you are.

best.

[carlwhat]

not sure of version of COF in admin the module shows "Use tokenized credit card. version 3.0.0".

No buttons for all orders, I verified through authorize.net that I can charge customers that have their card on file.

i no longer have clients running this module...

i was able to test using ZC v 2.0.0 under php 8.2 and was able to see the get money button.

the cards on file also need to have an expiration date greater than today.

so i am unable to reproduce your error. so without more information it makes it difficult to solve something i can not reproduce.

best.