Authorize.net API with Card on File transactions support thread...

[carlwhat]

ok. so you enabled CIM and that part now looks good.

but now you are getting an invalid amount. and you are using OPC?

what is the order total?

[carlwhat]

rick,
on your server info page, what is this var set to:

serialize_precision

[RixStix]

rick,
on your server info page, what is this var set to:

serialize_precision

serialize_precision

100

100

[carlwhat]

ok, great. that looks to be where the problem is for sure. that should be set at -1.

however, i am unsure how that would affect OPC, so i want to do a little more research on it. i want to see if i can replicate that error, and solve it without the var change. in addition, i will reach out to OPC to see if the -1 setting would affect her.

best.

[RixStix]

Whatever I can do within my capabilities, just let me know.

I will hold off making the change to -1 for a while.

BTW: CIM appears to carry an additional fee with Auth.net Still muddling through AccountUpdater within CIM

[carlwhat]

what version of php are you running? since 7.1 the recommended value has been -1.

all of the servers i am looking at have it set at -1.

i would try that. i'm sure that is the problem for this error 5. and i'm pretty confident your order totals will not be affected. not 100%... but pretty close.

thanks.

[carlwhat]

BTW: CIM appears to carry an additional fee with Auth.net Still muddling through AccountUpdater within CIM

CIM used to have an additional fee. that is NOT what i am seeing. i did look it prior to release and i just looked it up again:

https://www.authorize.net/sign-up/pricing.html

all of the plans look to include CIM.

[RixStix]

CIM Account Updater: $0.25 per card updated

EDIT: That's an addon service to CIM

I'm still reading the details. Maybe this is an addon to the CIM addon service.

Account Updater

Account Updater automatically checks for changes to card information stored with your recurring subscriptions and customer profiles, and updates the card information if available from the card issuer. Using Account Updater can help you avoid declines due to out-of-date card numbers or expiration dates.

Note:

• Account Updater depends on the card issuer to provide up-to-date card information. Updates occur on a monthly basis.
• Card updates begin in the current month if sign-up occurs before the 13th of the month. If after the 13th, updates begin the following month.
• On average, a larger proportion of your total cards will update during the first month you sign up.
• A report of updated cards will be available on the Reports Page by the first day of the following month.
• Recurring Billing Subscriptions will be suspended for card account responses with "Account Closed" or "Contact Card Holder".

For more information, read the Account Updater FAQs

Additional Service Fee: $0.25 per card updated.

[RixStix]

$56.63 Subtotal
$4.44 shipping USPS 1st class
$3.40 Sales tax
$64.47 Order Total

OPC has those numbers out to a kazillion decimal places