Authorize.net API with Card on File transactions support thread...

[carlwhat]

ok, great. that looks to be where the problem is for sure. that should be set at -1.

however, i am unsure how that would affect OPC, so i want to do a little more research on it. i want to see if i can replicate that error, and solve it without the var change. in addition, i will reach out to OPC to see if the -1 setting would affect her.

best.

[RixStix]

Whatever I can do within my capabilities, just let me know.

I will hold off making the change to -1 for a while.

BTW: CIM appears to carry an additional fee with Auth.net Still muddling through AccountUpdater within CIM

[carlwhat]

what version of php are you running? since 7.1 the recommended value has been -1.

all of the servers i am looking at have it set at -1.

i would try that. i'm sure that is the problem for this error 5. and i'm pretty confident your order totals will not be affected. not 100%... but pretty close.

thanks.

[carlwhat]

BTW: CIM appears to carry an additional fee with Auth.net Still muddling through AccountUpdater within CIM

CIM used to have an additional fee. that is NOT what i am seeing. i did look it prior to release and i just looked it up again:

https://www.authorize.net/sign-up/pricing.html

all of the plans look to include CIM.

[RixStix]

CIM Account Updater: $0.25 per card updated

EDIT: That's an addon service to CIM

I'm still reading the details. Maybe this is an addon to the CIM addon service.

Account Updater

Account Updater automatically checks for changes to card information stored with your recurring subscriptions and customer profiles, and updates the card information if available from the card issuer. Using Account Updater can help you avoid declines due to out-of-date card numbers or expiration dates.

Note:

• Account Updater depends on the card issuer to provide up-to-date card information. Updates occur on a monthly basis.
• Card updates begin in the current month if sign-up occurs before the 13th of the month. If after the 13th, updates begin the following month.
• On average, a larger proportion of your total cards will update during the first month you sign up.
• A report of updated cards will be available on the Reports Page by the first day of the following month.
• Recurring Billing Subscriptions will be suspended for card account responses with "Account Closed" or "Contact Card Holder".

For more information, read the Account Updater FAQs

Additional Service Fee: $0.25 per card updated.

[carlwhat]

account updater is a separate service and not part of this ZC module. and is done exclusively on your account at auth.net. nothing to see here. i do not recommend it.

perhaps if you were doing layaways or subscriptions... but that is NOT for what i coded this module.

i have spoken with @lat9 about the serialize_precision. i would change that to -1. lets see what happens. if i am reading it correctly, that looks to be the default value since php 7.1

i changed my test server to 100, but was not able to transact an order that resulted in that error.

[RixStix]

Changed serialize_precision to -1

Same error, different mydebug.

Used the stored credit card in first attempt. OPC didn't like that without an additional refresh
Used the new credit card in 2nd attempt. "unchecked" save credit card and received error code 5

New MyDEBUG

[27-Apr-2020 13:05:35 America/Los_Angeles] Request URI: /index.php?main_page=checkout_process, IP address: 98.146.164.107
#1  trigger_error() called at [/home/WEBSERVERACCOUNT/public_html/includes/modules/payment/authorizenet_cim.php:447]
#2  authorizenet_cim->logError() called at [/home/WEBSERVERACCOUNT/public_html/includes/modules/payment/authorizenet_cim.php:1022]
#3  authorizenet_cim->chargeCustomerProfile() called at [/home/WEBSERVERACCOUNT/public_html/includes/modules/payment/authorizenet_cim.php:325]
#4  authorizenet_cim->before_process() called at [/home/WEBSERVERACCOUNT/public_html/includes/classes/payment.php:246]
#5  payment->before_process() called at [/home/WEBSERVERACCOUNT/public_html/includes/modules/checkout_process.php:92]
#6  require(/home/WEBSERVERACCOUNT/public_html/includes/modules/checkout_process.php) called at [/home/WEBSERVERACCOUNT/public_html/includes/modules/pages/checkout_process/header_php.php:14]
#7  require(/home/WEBSERVERACCOUNT/public_html/includes/modules/pages/checkout_process/header_php.php) called at [/home/WEBSERVERACCOUNT/public_html/index.php:36]
--> PHP Notice: Transaction Failed 
 Error code  : 5
 Error message : A valid amount is required.
 in /home/WEBSERVERACCOUNT/public_html/includes/modules/payment/authorizenet_cim.php on line 447.

[RixStix]

account updater is a separate service and not part of this ZC module. and is done exclusively on your account at auth.net. nothing to see here. i do not recommend it.

perhaps if you were doing layaways or subscriptions... but that is NOT for what i coded this module.

I understand. The auth.net screen to enable CIM was not clear and had the appearance of required setup. (at least to this dummy)

[RixStix]

FWIW, I disabled OPC and same error.

[carlwhat]

rick,
can you add one line of code? lets add a line between 955 and 956 and modify 957 (the old 956) as below:

           $transactionRequestType->setTransactionType("authCaptureTransaction");
           trigger_error($order->info['total']);
           $transactionRequestType->setAmount(number_format($order->info['total'], 2, '.', '')); 

we then should have another debug log and we can see what amount is actually in that info total. and maybe this will resolve our issue.

thanks!