Authorize.net API with Card on File transactions support thread...

[apollowilcox]

We recently upgraded our site to ZC 2.1 and installed the most recent version of this great plug-in. We/ our customers are experiencing a recurring problem when trying to checkout and getting this error:

Customer Payment Transaction: Transaction Failed Error code : E00003 Error message : The 'AnetApi/xml/v1/schema/AnetApiSchema.xsd:unitPrice' element is invalid - The value '9.614609999999999' is invalid according to its datatype 'Decimal' - The FractionDigits constraint failed.

All of our list pricing is entered at 2 decimal points. Qty discounts are entered at 1 decimal point. The $9.61460999 is the resulting discount price for ordering a qty of 12. It is a 4.9% discount off the list price of $10.11.

It's not a one-off - it is a recurring issue - but not for every order.

Any ideas out there? thank you!

Timing is everything.. We think we found/ fixed it here, after struggling with it for a few days.
in file authorizenet_cim.php, around line 1199, changed: $lineItem1->setUnitPrice($items['final_price']);
to: $lineItem1->setUnitPrice(number_format($items['final_price'], 2, '.', ''));

Seems to have addressed it. Sorry to have posted this just a few minutes too early!

[allmart]

Hello, when I upgraded to 2.1.0 a while back and reinstalled authorize.net CIM 3.0.3, there are no longer the option to charge customers for any changes to their orders, the only button available is Refund.

[carlwhat]

Hello, when I upgraded to 2.1.0 a while back and reinstalled authorize.net CIM 3.0.3, there are no longer the option to charge customers for any changes to their orders, the only button available is Refund.

there is a configuration to allow to charging more. the key is called:

MODULE_PAYMENT_AUTHORIZENET_CIM_ALLOW_MORE

and it should be available on the admin in the configuration for the module.

best.

[allmart]

New Auths (MODULE_PAYMENT_AUTHORIZENET_CIM_ALLOW_MORE) is already set to true

[carlwhat]

New Auths (MODULE_PAYMENT_AUTHORIZENET_CIM_ALLOW_MORE) is already set to true

well if that is set to true, i'm looking at the code and it states:

$authnet->balance_due > 0 && $authnet->status != $this->cancelled_status() && (count($cards) > 0)) 

which means the order was must have a balance due, and the status of the order is not cancelled, and the customer has at least 1 card on file.

if one of those criteria is false, then no button.

it sounds like the customer may not have any cards on file.

[allmart]

well if that is set to true, i'm looking at the code and it states:

$authnet->balance_due > 0 && $authnet->status != $this->cancelled_status() && (count($cards) > 0)) 

which means the order was must have a balance due, and the status of the order is not cancelled, and the customer has at least 1 card on file.

if one of those criteria is false, then no button.

it sounds like the customer may not have any cards on file.

All the criteria are true, yet the only but available is refund.

[carlwhat]

All the criteria are true, yet the only but available is refund.

what version of of authorize COF are you running?

and is the button available on other orders or is it just one order?