USPS Shipping Module [Support Thread]

[lat9]

I've just submitted USPS version 2021-05-05 K11a for the Zen Cart moderators' review and will post back here when it's available for download.

This release contains changes associated with the following GitHub issues:

#15: Correcting minimum International dimensions so that International Small F/R Box can be quoted.
#16: Add notification to enable site-specific customizations for configured shipping methods.

Now available for download: https://www.zen-cart.com/downloads.php?do=file&id=1292

[mikestaps]

Working on a "update" to 1.5.7c from a older version, and I can't get this module working properly.

All files in store are 1.5.7c, and a clean install of the USPS module was done.

Currently I am not getting any XML data returned...

USPS Debug contents:

2021-05-13 11:17:06: USPS build: 2021-05-05 K11a

Server: production
Quote Request Rate Type: Online
Quote from main_page: checkout_shipping
USPS Options (weight, time): --none--
USPS Domestic Transit Time Calculation Mode: NEW
Cart Weight: 0.8
Total Quote Weight: 3.8 Pounds: 3 Ounces: 13
Maximum: 50 Tare Rates: Small/Medium: 0:3 Large: 10:0
Handling method: Order Handling fee Domestic: $1.00 Handling fee International: $3.00
Decimals: 2
Domestic Length: 8.625 Width: 5.375 Height: 1.625
International Length: 8.625 Width: 5.375 Height: 1.625
All Packages are Machinable: False
Enable USPS First-Class filter for US shipping: True
Sorts the returned quotes: Price-LowToHigh

ZipOrigination: 48348
ZipDestination: Postcode: 48353 Country: United States City: Hartland State: Michigan
Order SubTotal: $25.00
Order Total: $26.50
Uninsurable Portion: $0.00
Insurable Value: $26.50

2021-05-13 11:17:06: Sending request to USPS

2021-05-13 11:17:07: ==================================

SENT TO USPS:

<RateV4Request USERID="XXX"><Revision>2</Revision>
<Package ID="0"><Service>PRIORITY COMMERCIAL</Service><ZipOrigination>48348</ZipOrigination><ZipDestination>48353</ZipDestination><Pounds>3</Pounds><Ounces>13</Ounces><Container>VARIABLE</Container><Size>REGULAR</Size><Value>26.50</Value><Machinable>FALSE</Machinable></Package>
<Package ID="1"><Service>EXPRESS COMMERCIAL</Service><ZipOrigination>48348</ZipOrigination><ZipDestination>48353</ZipDestination><Pounds>3</Pounds><Ounces>13</Ounces><Container>VARIABLE</Container><Size>REGULAR</Size><Value>26.50</Value><Machinable>FALSE</Machinable></Package>
</RateV4Request>


RESPONSE FROM USPS:

==================================
CommErr (should be 0): 0 -

==================================

USPS Country - $order->delivery[country][iso_code_2]: United States $this->usps_countries: US
Domestic Services Selected:

2021-05-13 11:17:07: RESPONSE FROM USPS:
==================================
============

RAW XML FROM USPS:

This is happening on both the test and production servers.

The store files are in a test folder on the site currently so they are not "public", I am wondering if the directory of the store is making a difference? or if it could be something else?

Any help would be GREATLY appreciated

[lat9]

@mikestaps, that log implies that you haven't 'ticked' any of the checkboxes to identify which USPS shipping methods you want to use.

[mikestaps]

Screen shot of selected methods...

[mikestaps]

I just uninstalled the module, re-installed, input settings and no change.

Same Debug results and shipping method of:

We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance.
(Please check that your Zip Code is entered correctly.)

[lat9]

Could you include that RAW XML FROM USPS section of the log?

[mikestaps]

There is nothing there to include... I just got off the phone with USPS tech support and started a ticket on this as well. Figured a two prong attack was the best idea.

Below are all contents from log file:

2021-05-13 13:10:34: USPS build: 2021-05-05 K11a

Server: production
Quote Request Rate Type: Online
Quote from main_page: checkout_shipping
USPS Options (weight, time): Display transit time
USPS Domestic Transit Time Calculation Mode: NEW
Cart Weight: 3.4
Total Quote Weight: 6.4 Pounds: 6 Ounces: 7
Maximum: 50 Tare Rates: Small/Medium: 0:3 Large: 10:0
Handling method: Order Handling fee Domestic: $1.00 Handling fee International: $3.00
Decimals: 2
Domestic Length: 8.625 Width: 5.375 Height: 1.625
International Length: 8.625 Width: 5.375 Height: 1.625
All Packages are Machinable: False
Enable USPS First-Class filter for US shipping: False
Sorts the returned quotes: Price-LowToHigh

ZipOrigination: 48348
ZipDestination: Postcode: 48353 Country: United States City: Hartland State: Michigan
Order SubTotal: $89.43
Order Total: $94.80
Uninsurable Portion: $0.00
Insurable Value: $94.80

2021-05-13 13:10:34: Sending request to USPS

2021-05-13 13:10:34: ==================================

SENT TO USPS:

<RateV4Request USERID="XXXXXXXXXXX"><Revision>2</Revision>
<Package ID="0"><Service>PRIORITY COMMERCIAL</Service><ZipOrigination>48348</ZipOrigination><ZipDestination>48353</ZipDestination><Pounds>6</Pounds><Ounces>7</Ounces><Container>VARIABLE</Container><Size>REGULAR</Size><Value>94.80</Value><SpecialServices>  <SpecialService>155</SpecialService>
  <SpecialService>106</SpecialService>
</SpecialServices><Machinable>FALSE</Machinable><ShipDate>2021-05-13</ShipDate></Package>
<Package ID="1"><Service>EXPRESS COMMERCIAL</Service><ZipOrigination>48348</ZipOrigination><ZipDestination>48353</ZipDestination><Pounds>6</Pounds><Ounces>7</Ounces><Container>VARIABLE</Container><Size>REGULAR</Size><Value>94.80</Value><SpecialServices>  <SpecialService>155</SpecialService>
  <SpecialService>106</SpecialService>
</SpecialServices><Machinable>FALSE</Machinable><ShipDate>2021-05-13</ShipDate></Package>
</RateV4Request>


RESPONSE FROM USPS: 

==================================
CommErr (should be 0): 0 - 

==================================

USPS Country - $order->delivery[country][iso_code_2]: United States $this->usps_countries: US
Domestic Services Selected: 
USPS TrackingTM Electronic
USPS TrackingTM

2021-05-13 13:10:34: RESPONSE FROM USPS:
==================================
============

RAW XML FROM USPS:

[lat9]

Working on a "update" to 1.5.7c from a older version, and I can't get this module working properly.

All files in store are 1.5.7c, and a clean install of the USPS module was done.

Currently I am not getting any XML data returned...

USPS Debug contents:

2021-05-13 11:17:06: USPS build: 2021-05-05 K11a

Server: production
Quote Request Rate Type: Online
Quote from main_page: checkout_shipping
USPS Options (weight, time): --none--
USPS Domestic Transit Time Calculation Mode: NEW
Cart Weight: 0.8
Total Quote Weight: 3.8 Pounds: 3 Ounces: 13
Maximum: 50 Tare Rates: Small/Medium: 0:3 Large: 10:0
Handling method: Order Handling fee Domestic: $1.00 Handling fee International: $3.00
Decimals: 2
Domestic Length: 8.625 Width: 5.375 Height: 1.625
International Length: 8.625 Width: 5.375 Height: 1.625
All Packages are Machinable: False
Enable USPS First-Class filter for US shipping: True
Sorts the returned quotes: Price-LowToHigh

ZipOrigination: 48348
ZipDestination: Postcode: 48353 Country: United States City: Hartland State: Michigan
Order SubTotal: $25.00
Order Total: $26.50
Uninsurable Portion: $0.00
Insurable Value: $26.50

2021-05-13 11:17:06: Sending request to USPS

2021-05-13 11:17:07: ==================================

SENT TO USPS:

<RateV4Request USERID="XXX"><Revision>2</Revision>
<Package ID="0"><Service>PRIORITY COMMERCIAL</Service><ZipOrigination>48348</ZipOrigination><ZipDestination>48353</ZipDestination><Pounds>3</Pounds><Ounces>13</Ounces><Container>VARIABLE</Container><Size>REGULAR</Size><Value>26.50</Value><Machinable>FALSE</Machinable></Package>
<Package ID="1"><Service>EXPRESS COMMERCIAL</Service><ZipOrigination>48348</ZipOrigination><ZipDestination>48353</ZipDestination><Pounds>3</Pounds><Ounces>13</Ounces><Container>VARIABLE</Container><Size>REGULAR</Size><Value>26.50</Value><Machinable>FALSE</Machinable></Package>
</RateV4Request>


RESPONSE FROM USPS:

==================================
CommErr (should be 0): 0 -

==================================

USPS Country - $order->delivery[country][iso_code_2]: United States $this->usps_countries: US
Domestic Services Selected:

2021-05-13 11:17:07: RESPONSE FROM USPS:
==================================
============

RAW XML FROM USPS:

This is happening on both the test and production servers.

The store files are in a test folder on the site currently so they are not "public", I am wondering if the directory of the store is making a difference? or if it could be something else?

Any help would be GREATLY appreciated

Thanks to @mikestaps for granting me access to his site. It 'looks like' the culprit is the site's CURL (v7.77.0) version. Updating the following line (in the quoteLogCurlResponse class method):

        $message .= 'CommErr (should be 0): ' . $this->commErrNo . ' - ' . $this->commError . ' - ' .  json_encode($this->commInfo) . "\n\n";

... indicated that the curl http-code returned was '400' (Bad Request). That's why there's no XML returned for the quotes. Not clear as to what CURL v7.77's issue(s) is/are, but it might be worth asking the webhost to downgrade the CURL version on the site.

[Justwade]

I volunteer to help on a zen store and with this USPS plug in update I am not seeing how to do get the ground shipment only setting done. The ‘true’ code appears to be in the languages/english/modules/shipping/usps.php area and not where I set it before in includes/modules/shipping/usps.php code. We want everything to ship ground but not necessarily HAZMAT. How might I do this with this new code? I am using 1.55f and so far not seeing a field setting to ‘1’. And there is no logs for some odd reason although I did set it that way. Store is now getting a warning to refresh page when I go to cart. No USPS estimater. Updating from K10 version 9-6-2017 and worked still.
Thanks,

[lat9]

I volunteer to help on a zen store and with this USPS plug in update I am not seeing how to do get the ground shipment only setting done. The ‘true’ code appears to be in the languages/english/modules/shipping/usps.php area and not where I set it before in includes/modules/shipping/usps.php code. We want everything to ship ground but not necessarily HAZMAT. How might I do this with this new code? I am using 1.55f and so far not seeing a field setting to ‘1’. And there is no logs for some odd reason although I did set it that way. Store is now getting a warning to refresh page when I go to cart. No USPS estimater. Updating from K10 version 9-6-2017 and worked still.
Thanks,

I'm guessing that there's some kind of debug log present in the site's /logs subdirectory. If you post the contents of that myDEBUG*.log file, that should tell the story.