Quote Originally Posted by shags38 View Post
Hi Leonard,

Great plugin mate - love the way you think beyond the square!! So I can see that in defines the wording of the email can be customised which is great, I assume %s in the text inserts the shop name from configuration/MyStore - I also assume the email header image is the site logo image at includes/templates/my_template/images/logo ?
It's using the standard email template (just like the checkout email, welcome email etc) so you decide which logo is used. That's usually in includes/languages/english/email_extras.php (EMAIL_LOGO_FILENAME)

Doing this manually up till now meant putting a sold out item back into stock as zero qty to allow a review to be written (reviews cannot be written if item is out of stock - an issue when you have a lot of one off unique items) - in the case of this plugin if the item has subsequently become sold out can a review still be left?
This plugin doesn't care if an item is sold out or not - customer is still invited to review it and can leave a review. However, you'll need to make other changes to your site if you want to show reviews for disabled items. But, if I'm not mistaken, out of stock items will display reviews just fine, it's only disabled items that don't.


Quote Originally Posted by shags38 View Post
Hi Leonard, me again! - so pardon my ignorance but what does this setting in admin/configuration mean?
'Order Status - Comma-separated list of Order Status IDs required to send the reminder.' .... are these the payment processing, payment confirmation, shipping confirmation etc - is there a need to change setting from 3 to anything different?
It's what you have under admin->Localization->Orders Status. It means you can define all the statuses that will qualify an order for a review. You don't want to ask for a product review if the customer still hasn't received it - you might end up with a rating of 1 and a comment like "still haven't received it, how can I review it". Now, the list is because you might have multiple statuses that would qualify, ie "Delivered", "Collected" and "Delivered by Courier" - different statuses that basically all mean the same thing.
So, to summarize - the review reminder email will not be sent until both conditions are met - days after order was placed AND order must have on of the statuses listed. Hope it makes sense. If not, just ask.