403 Error only on configuration.php in Admin

[clam_man]

It happened after changing server hosts. I asked them about it but they won't go through the htaccess file to check it. I don't have any error logs. This htaccess file is the same as the one we used before with a different server host.

[mc12345678]

It happened after changing server hosts. I asked them about it but they won't go through the htaccess file to check it. I don't have any error logs. This htaccess file is the same as the one we used before with a different server host.

Sounds like possibly in the transition from one host to another that this file may have gotten "lost". A 403 is a file not found response. If the file is not present, then that sort of response will be given. Also, if the file is present but attempts to redirect to somewhere else, then that might cause the issue.

What has been the method to attempt to get to configuration.php? Has it been by use of the navigation menu on screen or have you tried to manually type in the browser address?

There could be something wrong with a component of the database direction for that menu. After logging in then in the browser's web address window if you replace say index.php with configuration.php (again, this is not replacing or moving files, we are just talking about a web address change.), do you still get the 403?

Considering how long it has been since access was available, what configuration(s) are trying to change so that some direction may be given to update those specific items if they still need to be.

[clam_man]

this file may have gotten "lost". A 403 is a file not found response. If the file is not present, then that sort of response will be given.

It says 403 Forbidden, not not-found.

I can see the file as present when I FTP into the admin section, that's how I was able to make sure the permissions were correct. Using configuration.php in place of index.php in the admin section still throws the 403 Forbidden error. I did manually change some settings in the configuration table in the database so I was able to get it to do what I needed but I still would like to be able to access. I really appreciate you spending the time to help me out with this!