Quote Originally Posted by Valencia View Post
Hi Carl,

Thanks for the video showing the two scenarios, testing out my concerns.

I went through the exact same two scenarios as yourself earlier today, without touching the Square radio button first, and I get SQ-MISSING-TOKEN each time. (I even used the same card data).

If I then immediately entered the card details again without touching anything else, (the Square radio button is already highlighted at this stage)
when I selected Confirm Order I would get the please wait symbol then GENERIC DECLINE, so potentially all good!

The only way I could make sure the system produced a potential successful procedure and show GENERIC DECLINE was to make sure I had selected the Square radio button before entering the card details, and then this was successful repeatedly.

I then decided to try different browsers (Edge and Chrome) as I mainly use Firefox, but the same results persisted.

I am slightly perplexed now and thinking the only thing different between your testing and mine is the location.

Somehow I will have to force (tell my customers nicely) to make sure they select the Square Payments radio button before entering their card details ( There will be customers that read instructions and customers that don't, and they are the ones that will get an SQ-MISSING-TOKEN).

The ideal situation would be that the radio button gets selected in unison with selecting the data entry fields but I understand you have already mentioned the complexities of trying to do this.

This rather testing problem aside, Webpay is awesome.

Vic
The minute I turned OPC OFF, an order came through. It kind of confirms it. Since installing both of these modules around mid June, I have had hardly any orders :-(