Square WebPay support thread.

[Nick1973]

Hi Carl,

I have posted three videos of the following scenarios that I hope might help. They are from the same live site you tested on and unchanged in any way.

No Radio button selected, card data entered directly. returns SQ_Missing_Token
https://drive.google.com/file/d/16Bi...ew?usp=sharing


Radio Button Selected by user then card data entered returns Generic_Decline
https://drive.google.com/file/d/1mrO...ew?usp=sharing


After getting SQ_Missing_Token card data entered immediately again giving Generic_Decline
https://drive.google.com/file/d/1RpE...ew?usp=sharing

I hope it can be of help to visually see the results.

Also when I turn off OPC and have the standard checkout process, entering the card details directly into the card fields without selecting the radio button, gives the positive result the Generic_Decline.

Hope the results are useful.

Kind regards

Vic

This is what I am getting with OPC:

No Radio button selected, card data entered directly. returns SQ_Missing_Token
https://drive.google.com/file/d/16Bi...ew?usp=sharing

If the radio button is checked before entering the card details, the payment works. If it isn't checked, it doesn't work. Your video highlights the this scenario.

If you do the the same process on the standard checkout, it works perfectly as it should.