Square WebPay support thread.

[carlwhat]

Just a side note:

Well, two

First is that I send all log files I get from the test sites just in case they might make a difference. I think one or two that turn out to be irrelevant is better than not sending the one that is.

And, because of that, I will mentiion that two upgraded sites (one with and one without OPC) will not display the details of the order (below the payment method line) without retaining the old includes/modules/payment/square_support and its files.

OTOH, several other sites work fine without that folder and files.

More info available on request. I have to break sites to get the log file for the support folder. Don't want to do that during business hours.

just so we are clear

• unless i ask for log files, please do not send them.
• i NEVER said to delete or remove includes/modules/payment/square_support
• i am sure other sites work without those files being there due to a config setting. but, IMO those files need to remain there.
• for the next release i will include and package those files in the zip.
• the next release will have a little better error messaging. and the logs will not have what i now deem to be superfluous data. i'm a fan of logs having only the relevant data. as more feedback comes in, logs can be better streamlined as apache or nginx have the more complete and detailed logs.
• i'm really not sure what to make of your last point. you need to break a site in order to get to any log files? i do not want to insult the host , but needing to break a site to get to any log files is a problem. i look at log files all the time with the site still being up. i'm going to go with i do not understand what you are saying.
• i am happy we got this problem resolved.

[nonprofit]

Hi CarlWhat & DblToe,
I have been unable to remove the old square module. After shutting my store down for maintenance, I attempted to remove the old square module and when I click on remove module, it returns me to the install square.
I have attempted to reinstall the includes folder and the php file in the root. The result remained the same.
I have not been able to see the new module either.
I am running ZC 1.5.7c.
I don't want to put the store back online with just PayPal as a payment option with no Square Available.
Please advise.

[dbltoe]

On it now.

Hi CarlWhat & DblToe,
I have been unable to remove the old square module. After shutting my store down for maintenance, I attempted to remove the old square module and when I click on remove module, it returns me to the install square.
I have attempted to reinstall the includes folder and the php file in the root. The result remained the same.
I have not been able to see the new module either.
I am running ZC 1.5.7c.
I don't want to put the store back online with just PayPal as a payment option with no Square Available.
Please advise.

[nonprofit]

On it now.

Issue resolved!
Our host confirmed that the old Square ddidn't have to be removed, just turned off.
I completed the ID and Token refresh from the old values saved from the disabled module and completed the upgrade.
Thank you, DblToe!

[Nick1973]

Issue resolved!
Our host confirmed that the old Square ddidn't have to be removed, just turned off.
I completed the ID and Token refresh from the old values saved from the disabled module and completed the upgrade.
Thank you, DblToe!

Does this mean now that there is a new version of this module that works with OPC?

[carlwhat]

So is this the fix? Or do I need to wait for you to further investigate?

Does this mean now that there is a new version of this module that works with OPC?

nick, that is the fix. there is no new version forthcoming. when there is, you can see it in the downloads page as well as an announcement here.

i am not sure what more you would want me to investigate. your problem appears solved.

and the idea that this is a problem with square_webPay v OPC could be one that could be debated ad nauseam.

[Nick1973]

nick, that is the fix. there is no new version forthcoming. when there is, you can see it in the downloads page as well as an announcement here.

i am not sure what more you would want me to investigate. your problem appears solved.

and the idea that this is a problem with square_webPay v OPC could be one that could be debated ad nauseam.

I wasn't asking you to digress , I was asking you if it was fixed. That is all I am interested in!

Now I can go and get a life haha...well I hope anyway