Square WebPay support thread.

[nonprofit]

Hi CarlWhat & DblToe,
I have been unable to remove the old square module. After shutting my store down for maintenance, I attempted to remove the old square module and when I click on remove module, it returns me to the install square.
I have attempted to reinstall the includes folder and the php file in the root. The result remained the same.
I have not been able to see the new module either.
I am running ZC 1.5.7c.
I don't want to put the store back online with just PayPal as a payment option with no Square Available.
Please advise.

[dbltoe]

On it now.

Hi CarlWhat & DblToe,
I have been unable to remove the old square module. After shutting my store down for maintenance, I attempted to remove the old square module and when I click on remove module, it returns me to the install square.
I have attempted to reinstall the includes folder and the php file in the root. The result remained the same.
I have not been able to see the new module either.
I am running ZC 1.5.7c.
I don't want to put the store back online with just PayPal as a payment option with no Square Available.
Please advise.

[nonprofit]

On it now.

Issue resolved!
Our host confirmed that the old Square ddidn't have to be removed, just turned off.
I completed the ID and Token refresh from the old values saved from the disabled module and completed the upgrade.
Thank you, DblToe!

[Nick1973]

Issue resolved!
Our host confirmed that the old Square ddidn't have to be removed, just turned off.
I completed the ID and Token refresh from the old values saved from the disabled module and completed the upgrade.
Thank you, DblToe!

Does this mean now that there is a new version of this module that works with OPC?

[carlwhat]

So is this the fix? Or do I need to wait for you to further investigate?

Does this mean now that there is a new version of this module that works with OPC?

nick, that is the fix. there is no new version forthcoming. when there is, you can see it in the downloads page as well as an announcement here.

i am not sure what more you would want me to investigate. your problem appears solved.

and the idea that this is a problem with square_webPay v OPC could be one that could be debated ad nauseam.

[Nick1973]

nick, that is the fix. there is no new version forthcoming. when there is, you can see it in the downloads page as well as an announcement here.

i am not sure what more you would want me to investigate. your problem appears solved.

and the idea that this is a problem with square_webPay v OPC could be one that could be debated ad nauseam.

I wasn't asking you to digress , I was asking you if it was fixed. That is all I am interested in!

Now I can go and get a life haha...well I hope anyway

[johnjlarge]

Second time I've personally seen this one. Not recorded to logs, the customer proceeds through checkout payment and then ends up on the squareWebPay_handler.php with a blank white page. At this point, customers are stuck there unless they click back and proceed again. Had a few abandoned carts due to this.

Anyone else experienced this? Most payments going through perfectly fine.