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  1. #1
    Join Date
    Sep 2008
    Location
    Cleethorpes
    Posts
    1,229
    Plugin Contributions
    6

    Default Re: Square WebPay support thread.

    Quote Originally Posted by carlwhat View Post
    no, nick. you are wrong. that video does NOT highlight the problem. that video shows what YOU think is the problem. and in my testing, doing the exact keystrokes that you talk about, the problem does not manifest itself. that video clearly shows that.

    in answer to your above suggestion, that is not possible. again that is inherent in square's implementation

    why don't you take the time for my suggestion as opposed to making additional suggestions? perhaps your video would more clearly delineate the steps for this problem to occur.
    I don't know why but I can't get a screencast at the moment anyway. But in it's simplest terms, try the exact same strokes as in your video on the standard checkout, and you will see the issue. You will see on the standard checkout, payments go through no problem. On OPC, they do not!

    Customers complaining that they can't pay through OPC are the one's which decide if there is an issue. If they can't pay, there is an issue. I am going to try sticking instructional text next to each radio button to state the obvious, and I do understand your point in some ways. Clicking the radio button should be common sense. However, customers don't always think with common sense. And those are the people that tell us if they are having problems making payments through the checkout.

    The other issue is, even if I put instructional text next to those radio buttons, there will be some that still start entering card details and think it has automatically selected the radio button, and therefore they will still get the error and then click off and go somewhere else to get what they want.

    For me at the moment, the standard checkout works better than OPC with Square, which is a great shame as OPC is the better one. Although it has got a bit sluggish to be honest and hangs in a place or two.
    Nick Smith - Venture Design and Print
    https://venturedesignandprint.co.uk

  2. #2
    Join Date
    Feb 2009
    Location
    UK
    Posts
    1,303
    Plugin Contributions
    1

    Default Re: Square WebPay support thread.

    Code:
    [06-Jul-2022 17:51:21 Europe/London] PHP Notice:  missing token result:  check if card button is disabled on dev console using: document.getElementById('card-button'); else look for javascript error in console. in /home/my_vps/public_html/includes/modules/payment/square_webPay.php on line 234
    ZC v1.5.7d
    OPC v2.4.1
    PayPal EC

    Testing Square WebPay on a live site for the first time. Forgive me for not fully following the previous posts regarding this error/notice but to explain simply (I hope):

    Checking out as a guest and using Square WebPay as the payment method I enter the CC info and click the Confirm button, the checkout_one page refreshes showing the SQ-MISSING-TOKEN error message with the above PHP notice in the \logs folder. It makes no difference if I first click the Square radio button or go straight to entering CC info.

    I have tried renewing the token manually (mywebsite.co.uk/squareWebPay_handler.php) and nothing looks awry, to me, in the browser's console - everything is returning 200 OK.

    I am open to any debug suggestions.
    Simon

  3. #3
    Join Date
    Feb 2009
    Location
    UK
    Posts
    1,303
    Plugin Contributions
    1

    Default Re: Square WebPay support thread.

    Quote Originally Posted by simon1066 View Post
    Code:
    [06-Jul-2022 17:51:21 Europe/London] PHP Notice:  missing token result:  check if card button is disabled on dev console using: document.getElementById('card-button'); else look for javascript error in console. in /home/my_vps/public_html/includes/modules/payment/square_webPay.php on line 234
    ZC v1.5.7d
    OPC v2.4.1
    PayPal EC

    Testing Square WebPay on a live site for the first time. Forgive me for not fully following the previous posts regarding this error/notice but to explain simply (I hope):

    Checking out as a guest and using Square WebPay as the payment method I enter the CC info and click the Confirm button, the checkout_one page refreshes showing the SQ-MISSING-TOKEN error message with the above PHP notice in the \logs folder. It makes no difference if I first click the Square radio button or go straight to entering CC info.

    I have tried renewing the token manually (mywebsite.co.uk/squareWebPay_handler.php) and nothing looks awry, to me, in the browser's console - everything is returning 200 OK.

    I am open to any debug suggestions.
    Screenshot of the Console:

    Edit: removing image I'll repost with my oauth details removed.
    Attached Images Attached Images  
    Last edited by simon1066; 6 Jul 2022 at 06:33 PM.
    Simon

 

 

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