Quote Originally Posted by todoonada View Post
Since I can not reproduce the error, I can only hope to see the error live on the "Whos online" list of active customers.
I just had another customer who was stuck at squareWebPay_handler.php for 30s.
It seems he went then back to checkout_confirmation and then was able to finish the credit card transaction. No error in the logs.

I think something is wrong on Square's or Square Japan's side.
i would have to run some more transactions. i am not sure why a customer would be stuck at the handler for 30s.

remind me of your setup with regards to OAuth renewal? specifically do you have an automated job set up like in the docs?

if you do not have a cronjob set up, i would set that up. if you do already have it set up, set $verbose to true, to see the results of it.

and how many orders paid by square are you getting each week?