Square WebPay support thread.

[carlwhat]

Anybody know what this means?


Error Dump: [FORBIDDEN]: Cannot fetch orders for a different merchant.

Sent to Square: SquareModelsBatchRetrieveOrdersRequest Object
(
[locationId:SquareModelsBatchRetrieveOrdersRequestrivate] =>
[orderIds:SquareModelsBatchRetrieveOrdersRequestrivate] => Array
(
[0] => olNTbRVBlZFnRVHCOpPq3R787kLZY
)

)

without seeing additional info from the logs it is hard to tell.

my guess is that some of the constants between the old square and the new square_webPay are mixed up.

the error seems pretty clear. you are trying to retrieve order information from a different merchant id. hence my guess.

but rather tough to say, and i'm pretty sure that method, lookupOrderDetails, works. else i would think i would see a lot more people with this error.

best.

[Nick1973]

Do you suggest deleting the old square module then?

[dbltoe]

If you had used the oold method to accept payment, you can use the Moduless >> Payment to remove the installation but leave the files. That way, your older transactions can still be viewed.

[Nick1973]

Ok well the new method was installed, I just upgraded and overwrote the files it to the latest version that was available to download from Zen Cart Modules on the website.

[dbltoe]

The files for the old Square that need to be maintained for historical reasons are not overwritten by the new WebPay.

[Nick1973]

no you have misunderstood. The old method has been disabled. The new method was already installed, however it was an older version of the newer method. So it has been upgraded to the latest version of the newer method.

[dbltoe]

There is Square (the original mod) and Square WebPay (the current mod). Both have had more than one version.

If you used the Square mod to process any past orders, leaving those Square files on your site will allow you to view the complete history for those orders.

I you did not use the Square mod to process any orders, removing the old Square files is optional (some folks are just cumpuslsive about "getting rid" of things). WebPay upgrades are generally done to override existing files with the newer version but always check the readme for any extra instructions.

The old Square is still being loaded with 2.0 as of this date, so many will have the Square files and never have used it for processing.

Hopefully, that clarifies what I was saying.