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  1. #1
    Join Date
    Aug 2008
    Location
    Sydney Australia
    Posts
    829
    Plugin Contributions
    0

    Default Error Message from Log File

    Hi All,

    I am getting this error message from the log file and the main page is taking a long time to load.

    Message: [02-Nov-2023 00:37:28 UTC] Request URI: /index.php?main_page=index, IP address: 45.125.247.117
    --> PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 16384 bytes) in /home/outdoorking/public_html/xxx/includes/classes/db/mysql/query_factory.php on line 404.

    Any help would be appreciated on how to fix the issue.

    Server Information:
    Server Host: outdoorking.com (172.105.167.154)
    Database: outdoorking_xxxx
    Home: /home/xxx/public_html/xxx/Server OS: Linux 3.10.0-1062.12.1.el7.x86_64
    Server Date: 31/10/2023 09:16:50
    Server Up Time: Disabled/UnavailableHTTP
    Server: ApachePHP Version: 7.3.33 (Zend: 3.3.33)PHP File
    Uploads: OnUpload Max Size: 1024M
    PHP Memory Limit: 1024M
    POST Max Size: 1024M
    Database Engine: MySQL 5.7.44
    Database Host: localhost (127.0.0.1)
    Database Date: 31/10/2023 09:16:50
    Database Data Size: 244,309 kBDatabase
    Index Size: 41,430 kBMySQL Slow Query Log
    Status: OffMySQL Slow Query
    Log File: /var/lib/mysql/au-slow.logMySQL Mode: NO_ENGINE_SUBSTITUTION
    Outdoorking
    Live Site www.outdoorking.com.au

  2. #2
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
    Posts
    4,247
    Plugin Contributions
    58

    Default Re: Error Message from Log File

    This one is likely going to need to be directed at your hoster. Maybe using PHP-FPM and hitting the limit.
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  3. #3
    Join Date
    Jun 2005
    Posts
    356
    Plugin Contributions
    0

    Default Re: Error Message from Log File

    I don't know if it is causing this or any of your other errors, but zen cart 1.5.8 requires mysql 1.5.8 or higher. You should update mysql.
    You should really also upgrade php to 7.4 if not 8
    2 + 2 = 5 for extremely large values of 2

    Pez Collectors Store •••••••• My Plugins List

 

 

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