Customer address missing when account is created

[keith z]

If I create an account and enter my address the address does not show up when using admin browsing customers. The country field is displayed as Afghanistan which is the first choice in the drop down when creating an account. Personal, contact and options are correct.

I'm also wondering if this affects the customer's checkout because I have seen several customers create accounts and not complete a purchase.

[lat9]

A couple of questions to fill in some 'blanks':

- What version of Zen Cart
- What storefront template is in use?
- Are there any myDEBUG*.log files in the site's /logs subdirectory?

[keith z]

A couple of questions to fill in some 'blanks':

- What version of Zen Cart
- What storefront template is in use?
- Are there any myDEBUG*.log files in the site's /logs subdirectory?

v1.5.8a
Responsive Avonlee Contempo Template
Yes all are dated Jul 7, 2024, 1:27 AM

[carlwhat]

v1.5.8a
Responsive Avonlee Contempo Template
Yes all are dated Jul 7, 2024, 1:27 AM

well apparently that template is good until zc 1.5.1.

so my suggestion would be to get a new template or find someone to update the template for you.

best.

[keith z]

Thanks. I found this page that says it works with v1.5.x.

https://www.zen-cart.com/showthread....onlee-Contempo.

I've been using this template for years and this problem has recently come up.

[carlwhat]

keith,
i see you posted in that thread some 5 years ago.

you are referencing a post from 2013 that says its for for v1.5.x.

i would suggest you look at the zc release history and see how a post from 2013 could possibly say its compatible for all of v1.5.x. perhaps its good for all v1.5.x that was released prior to 2013 post?

that template author has not posted in this forum for about 5 years now.

i can not say what has changed on your site that all of a sudden this template was working and now it's not.

but good luck getting it to work. perhaps some one else can help you out. i will just bow out.

best.

[keith z]

I see your point. Thank you!