new customer not showing up in customers list

[keneso]

V 2.1

I am encountering a peculiar issue.
It has to do with the device, and it is not a Zen Cart issue, but thought to post to have some idea/suggestion to what/where check.

New customer registered, email sent, and received correctly.

There are 3 admins and 2 profiles
admin-main full access
admin-1 and admin-2 limited access

When logging into admin (as admin-main, admin-1, and admin-2) from my device I can see the new customer in the "customers" list, but when logging in from admin-2 device (using admin-1, and admin-2 credentials) the new customer is not listed.

I cleared the cache, but no joy.
My device Firefox
Troubled device Chrome

Any ideas?

[mprough]

V 2.1

I am encountering a peculiar issue.
It has to do with the device, and it is not a Zen Cart issue, but thought to post to have some idea/suggestion to what/where check.

New customer registered, email sent, and received correctly.

There are 3 admins and 2 profiles
admin-main full access
admin-1 and admin-2 limited access

When logging into admin (as admin-main, admin-1, and admin-2) from my device I can see the new customer in the "customers" list, but when logging in from admin-2 device (using admin-1, and admin-2 credentials) the new customer is not listed.

I cleared the cache, but no joy.
My device Firefox
Troubled device Chrome

Any ideas?

Chrome is up to date? If yes reset it

Reset Chrome settings
Open Chrome
Select More in the top right corner
Select Settings
Scroll to the bottom and click Advanced
Under the Reset section, click Reset
Click Restore settings to their original defaults

~Melanie

[keneso]

Thank you.
It doesn't seem to be browser related, tested with tw other devices (smartphone, and tablet), and same issue.

Could it be IP related, if yes what to check?