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  1. #1
    Join Date
    Aug 2008
    Location
    Sydney Australia
    Posts
    719
    Plugin Contributions
    0

    Default Guest Checkout Issue

    Hi All,

    Modules Installed
    Zencart Version 1.5.8a / Simple Popup
    Bootstrap Template Version 3.7.6 / Square_Webpay
    TY Tracker Version 1.0.1 / PayPal
    Sitemap Version 3.9.9 / Changed Files Report
    CEON Mappings Version 2.2.0 / Product Review Reminder
    Quick Update Version 2.10 / Numinix Product Fields 3.1.3
    Printable Price List Version 4.0.1 / Order Comment Boilmaker
    Easy Populate Version 7.039ZC / Email Archive Manager Version 3.0
    Handling Fee Version 1.2.0

    I am hoping someone can help me with an issue that I have when a person checks out as a guest and does not create an account.

    They then create an account and are wondering why they can't see their order.

    My question is can I somehow link their order to the account that they created after they checked out?

    Any help would be appreciated.
    Outdoorking
    Test Site www.dev.outdoorking.com

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,469
    Plugin Contributions
    94

    Default Re: Guest Checkout Issue

    Quote Originally Posted by Bruce1952 View Post
    Hi All,

    Modules Installed
    Zencart Version 1.5.8a / Simple Popup
    Bootstrap Template Version 3.7.6 / Square_Webpay
    TY Tracker Version 1.0.1 / PayPal
    Sitemap Version 3.9.9 / Changed Files Report
    CEON Mappings Version 2.2.0 / Product Review Reminder
    Quick Update Version 2.10 / Numinix Product Fields 3.1.3
    Printable Price List Version 4.0.1 / Order Comment Boilmaker
    Easy Populate Version 7.039ZC / Email Archive Manager Version 3.0
    Handling Fee Version 1.2.0

    I am hoping someone can help me with an issue that I have when a person checks out as a guest and does not create an account.

    They then create an account and are wondering why they can't see their order.

    My question is can I somehow link their order to the account that they created after they checked out?

    Any help would be appreciated.
    Guest accounts are just that ... a guest. There's no way to link a guest-placed order to a newly-created customer account after-purchase.

    Note that OPC gives the customer an option where they can choose to create an account upon a successfully-placed guest checkout.

  3. #3
    Join Date
    Aug 2008
    Location
    Sydney Australia
    Posts
    719
    Plugin Contributions
    0

    Default Re: Guest Checkout Issue

    Quote Originally Posted by lat9 View Post
    Guest accounts are just that ... a guest. There's no way to link a guest-placed order to a newly-created customer account after-purchase.

    Note that OPC gives the customer an option where they can choose to create an account upon a successfully-placed guest checkout.
    I knew about the option to create an account when they they check out as a guest but I thought that it might be a good idea to have an option from the admin to be able to allocate an order to an account.

    Thank you for the reply
    Outdoorking
    Test Site www.dev.outdoorking.com

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR