Zencart upgrade question - how to keep my data?

[dbltoe]

Either you asked the question incorrectly, or their website and FAQs or incorrect.

If your site is listed as

define('DIR_FS_CATALOG', '/home/YOUR_ACCOUNT/public_html/');

and, in cPanel, you can get to the YOUR_ACCOUNT folder by clicking on Up One Level from public_html, you CAN create a folder called _test in that location.

The only other reason they might say you can't is if your plan does not allow a subdomain, and that should not be the case with HostGator either.

Many moons ago, I used HostGator and would have considered continuing until they sold their business, started pressing WordPress, and always pointed a finger at ZC or anything but HostGator. That's why I started myzencarthost, specializing only in ZC.

PM sent.

[torvista]

I think these are still relevant, and will help the OP to demystify what is involved here.

a Zen Cart primer: https://www.zen-cart.com/showthread....90#post1383990

what is upgrading:
https://www.zen-cart.com/showthread....r-Upgrading-ZC

[swguy]

> For some reason my host does not support that option where i can have two sites on one hosting package using two versions of php.

Before you give up, take a look at this:

https://docs.zen-cart.com/user/upgra..._php_versions/

Most hosters allow specification of PHP version in an .htaccess file.

[lat9]

Would i not be able to just copy the old data base over to the new one after the new installation?

In a word: No