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  1. #1
    Join Date
    Jul 2016
    Posts
    61
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    Default Product notifications box disappears when a customer logs in

    On my store (ledsales.com.au), which uses the standard Responsive Classic template on 1.5.8, when a customer is not logged in they can see the Product Notifications box just fine (see bottom right of image):
    Click image for larger version. 

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    But when they log in, that box disappears for all products:
    Click image for larger version. 

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    Tried this on my test accounts and it happens every time.

    I had a look and there seems to be no setting that would cause this, and it also happens on the Specials box, but not the Featured or New Products boxes. I changed the sort order of the Product notifications box to move it up the list, and also turned off the Shopping cart box, in case there was a limit to the number of boxes that can be displayed there, but it still didn't fix it.

    Couldn't find it as a bug doing a search, any ideas on this would be appreciated...

  2. #2
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,722
    Plugin Contributions
    13

    Default Re: Product notifications box disappears when a customer logs in

    By default, the system is set up so that users can manage such things from their account page.

    https://docs.zen-cart.com/user/produ..._notification/
    A little help with colors.
    myZenCartHost.com - Zen Cart Certified, PCI Compatible Hosting by JEANDRET
    Free SSL & Domain with semi-annual and longer hosting. Updating 1.5.2 and Up.

  3. #3
    Join Date
    Jul 2016
    Posts
    61
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    0

    Default Re: Product notifications box disappears when a customer logs in

    Thanks, that was the problem, but seems it's off by default and users would have to know to turn it on? That seems an odd choice, should be on by default?

 

 

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