upgrading

02 Mar 2026, 18:20

#1

Totally Zenned

Join Date:: Sep 2005
Posts:: 524
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upgrading

my main domain is gelcandlecompany.com
I worked on a new site in a folder called /shop and upgraded database successfully! HALLELUJAH!
gelcandecompany.com/shop all working great!

Now my question is how can i get my gelcandlecompany.com to display what is on gelcandlecompany.com/shop?

Any suggestions are appreciated.
Thank you

02 Mar 2026, 18:51

#2

spawnie69

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Re: upgrading

i tried to use cpanel to set the domain to make the change for gelcandlecompany.com to to run at /shop folder and the host and said i would need to have the shop files dumps in the root along with the other subfolder sites. is this true?

02 Mar 2026, 21:01

#3

spawnie69

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Re: upgrading

my main domain was on 1.54 and the running upgraded 2.1.0 shop is at gelcandlecompany.com/shop

02 Mar 2026, 22:07

#4

swguy

Administrator

Join Date:: Feb 2006
Posts:: 10,620
Plugin Contributions:: 212

Re: upgrading

You need to create (or update) an .htaccess file in the root of your store. It should say:

RewriteEngine On
RewriteRule ^index\.php$ /shop/ [L]

also put an index.php at root that says:

<?php
header("/shop/");

03 Mar 2026, 03:42

#5

spawnie69

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Re: upgrading

On a new install at root attempting to login at admin gives me 500 error therefore I will do exactly what you suggested in the am. Thanks drbyte for your help.

03 Mar 2026, 16:11

#6

spawnie69

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Re: upgrading

I did exactly what you told me to do and now i have a 500 internal error at gelcandlecompany.com
Any suggestions? thank you

03 Mar 2026, 16:17

#7

swguy

Administrator

Join Date:: Feb 2006
Posts:: 10,620
Plugin Contributions:: 212

Re: upgrading

You have a log in shop/logs that will give you an indication of what went wrong.

03 Mar 2026, 16:43

#8

spawnie69

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Re: upgrading

swguy:
You have a log in shop/logs that will give you an indication of what went wrong.

first one says [02-Mar-2026 17:25:28 America/Boise] ERROR: Failed sending email to: "Admin" <admin@localhost> with subject: "Admin login failure notice" (failed validation)

along with a bunch of errors in the log.

I confess.. before following your steps today, I did attempt to just do a clean install at the root and again was unable to enter the admin password successfully at the end of the upgrade giving me the 500 error once again.

03 Mar 2026, 16:47

#9

spawnie69

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Re: upgrading

so i deleted all the files at the root except the sub folder zen shops.

Then i followed your steps.
then screwed it up.

all sub folders don't show now.

aromawarmers.com
incredigels.com

03 Mar 2026, 17:05

#10

spawnie69

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Re: upgrading

Should i undo the recommended changes and perform a new install in a new folder, upgrade then follow your steps as you outlined earlier?
Thank you

03 Mar 2026, 18:00

#11

spawnie69

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Re: upgrading

i took out those 2 files files making a new store at /shope now and upgrading database

04 Mar 2026, 16:45

#12

spawnie69

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Re: upgrading

I just created a new site and imported new database and appears upgraded. Had major problems with getting into the admin but I reset the password and thankfully everything worked and updated.

Now I have an issue with my email not sending successfully.

Should I delete my account name and make a new account with the same name?

06 Mar 2026, 14:00

#13

spawnie69

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Re: upgrading

i took my own advice and did a clean install at root for an easier path for a novice.
All good now just fine tuning.

06 Mar 2026, 14:01

#14

spawnie69

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Re: upgrading

i took did a clean install at root for an easier path for a novice.
All good now just fine tuning.

06 Mar 2026, 14:02

#15

spawnie69

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Re: upgrading

i took did a clean install at root for an easier path for a novice.
All good at the root shop now just updating plugins.