Orders disappearing when using Paypal

[Ajeh]

Perhaps check with your hosting site and ask what the path is to your root ... sounds like something is a bit moofy there ...

[Rico]

Ok, this is the physical path to the zencart directory:

D:\inetpub\pinnaclecandle\zencart

Which is what I entered during the install. The zen cart install program is what put all of the extra \\\'s in there.

[Rico]

Ok I corrected the path in the config file and tried the test order again...no affect. As soon as I get sent to the "thank you for the order" page...*poof* order goes bye bye.

[Merlinpa1969]

do a test order, 1 penny free shipping,
when you return from paypal are there double URLS in the browser window?

[Rico]

No there isn't. I didn't give the double URL's to paypal. I gave them the correct ones.

[Rico]

This is the URL on the "Thank You for the order" page.



https://www1069.ssldomain.com/pinnac...eckout_success

[Merlinpa1969]

Ok well the correct information is being sent to paypal.
the IPN is correct.
OK
make sure that the email address you are using in zen carts paypal module is the one listed in www.paypal.com -> profiles-> email as primary and that it is case correct RED Red and red are different in this case.

also if this is 1.3.0 try deleting the meta_tags.php from
includes/language/english/custom/ and run a test.

this was an issue in 1.3.0 and I believe it was fixed in 1.3.0.1

[Rico]

Yes the email is correct. Like I said I am getting the payments...it just when the customers hits the thank you page the order disappears. I have the lastest version I believe but I will check to see if their are any meta tags.