User tracking mod

[ShopVille]

Thanks for your help, none of your solutions worked, what I did it since i was coming from a really old version I downloaded one version in between then upgraded to that one and then to the latest, it seems like it worked but here:

Am i supposed to see the cart data?

Also i still get this message:

[ShopVille]

Thanks for your help, none of your solutions worked, what I did it since i was coming from a really old version I downloaded one version in between then upgraded to that one and then to the latest, it seems like it worked but here:

Am i supposed to see the cart data?

Also i still get this message:

Also, when clicking [view session] it shows a grey bar and does not expand the session

[mc12345678]

Also, when clicking [view session] it shows a grey bar and does not expand the session

What version of ZC is being used, how many "visits" we're reported for that user, and what type of user was being clicked on to view session data (store or admin)?

[mc12345678]

Thanks for your help, none of your solutions worked, what I did it since i was coming from a really old version I downloaded one version in between then upgraded to that one and then to the latest, it seems like it worked but here:

Am i supposed to see the cart data?

Also i still get this message:

For some reason the second attachment doesn't appear to be "visible" for viewing, but is included in the above quoted text. I'm hoping that it will appear in this response. So until that is made clear, I can't respond.

In relation to the first image about the "shopping cart", what you are seeing is that when tracking admin action using User Tracking, there is no cart really associated, but there is still at least some level of information about the individual. In this case, instead of leaving the field blank, the concept considered was to identify what "authority" the individual being tracked while logged into the admin panel had. That is the information that you are seeing/describe.